Top Operations & Support Jobs

Lead a childcare center by managing educators, staffing, budgeting, enrollment growth, parent communications, records, and daily operations. Ensure health, safety, and licensing compliance while fostering an inclusive, engaging environment for children and families. Build community relationships, support staff development, coordinate activities and events, and serve as the school’s primary leader. The role includes hands-on leadership and responsibility for the center’s overall success.

Provides on-site and remote technical support for desktops, laptops, printers, scanners, peripherals, software, and applications. Installs and maintains systems, applies Microsoft security updates and antivirus signatures, manages incidents through ticketing systems, documents processes, supports vendors, orders repair parts, and contributes to improvement projects while meeting service-level agreements.

Advocates for commercial insurance clients throughout the claims lifecycle, serving as the primary contact for coverage questions, claim reporting, carrier and adjuster follow-up, diary management, documentation, and resolution. The role maintains claims files, supports subrogation recovery, handles special projects, provides rotating after-hours coverage, and assists other claims team members. Strong insurance knowledge, communication skills, multitasking ability, and claims or insurance experience are required.

The Director of Operations manages office administration, purchasing, customer service, staff coordination, CRM systems, calendars, banking, mail, and committee support. The role also coordinates Chamber and affiliate events, prepares press releases, supports staff evaluations and training, manages the President’s calendar, and assists with community and economic development initiatives. Occasional evening and weekend event participation, light lifting, and Butler County residency or relocation are required.

Provide multi-channel support by email, chat, and phone; troubleshoot product issues using Pylon and Jira; own customer problems through resolution; document issues accurately; collaborate with Product and Engineering; build product expertise; and communicate customer feedback internally. The role requires clear communication, organization, adaptability, independent work, and comfort handling a high-volume support queue.

Own and scale revenue operations systems, processes, and go-to-market strategy. Design territory, segmentation, coverage, capacity, and quota models; architect Salesforce and integrated GTM systems; manage workflows, routing, automation, integrations, data governance, reporting, and dashboards. Partner with Sales, Finance, Marketing, Growth, and Enablement to solve GTM challenges, support planning cycles, improve system adoption, and build scalable processes in a high-growth B2B SaaS environment.

Leads the law firm’s administrative and business operations, overseeing human resources, facilities, technology, vendors, financial support, marketing coordination, strategic planning, and administrative staff. Partners with firm leadership on budgets, policies, organizational priorities, technology improvements, and operational performance. Supports attorneys and practice leaders while fostering employee development, compliance, efficiency, and high-quality client service.

Provides first-line functional and technical support for intellectual property software products. Diagnoses and resolves customer issues through phone, email, chat, and support systems; documents incidents, manages SLA priorities, escalates complex issues, investigates enhancement requests, and communicates with customers, IT teams, vendors, and internal stakeholders. The role is hybrid in Ann Arbor with a variable eight-hour shift scheduled between 8:00 AM and 8:00 PM EST.

Provides executive and administrative support to the Vice Dean for Students, including calendar management, correspondence, records, events, office operations, expense reporting, and reception duties. Coordinates academic accommodations, liaises with vendors, supervises 15–25 work-study students, supports mental health and diversity offices, and assists students, faculty, and staff while handling confidential information.

Provides administrative, customer service, and operational support for a branch office. Responsibilities include answering calls, maintaining office equipment records, coordinating with customers, vendors, field personnel, and supervisors, supporting employee onboarding and offboarding, assisting with projects, and promoting workplace safety. The role requires strong communication, interpersonal, problem-solving, customer service, and Microsoft Office skills.