DIRECTOR OF OPERATIONS

Job Title:  Director of Operations

Location:  Butler County Chamber of Commerce

Job Type:  Full-Time

Schedule:  Monday–Friday, 9:00 AM–5:00 PM, in office position (possible evenings/weekends required for events)
Reports to:  President
Residency Requirement:  Must reside in Butler County or be willing to relocate within one year

The Butler County Chamber of Commerce is a leading business advocacy organization in Western Pennsylvania with nearly 1,200 members.  They are seeking an organized, tech-savvy, and personable Director of Operations to join our growing team.

This full-time role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and has a passion for community and economic development.  You’ll play a vital role in managing our office operations, supporting member services, coordinating events, and assisting affiliate organizations throughout Butler County. 

Key Responsibilities:

• Maintain office organization, supplies, and purchasing

• Provide professional customer service via phone, email, and in-person

• Record and distribute minutes for staff meetings

• Oversee staff and track progress on projects
• Generate press releases and distribute them to the stakeholder list

• Participate actively in Chamber committees and assist with signature events

• Offer administrative support to affiliate programs (e.g., Leadership Butler County, Young Professionals, etc.)

• Manage CRM database and internal systems

• Perform banking tasks, manage incoming/outgoing mail

• Coordinate master calendar and conference room bookings

• Autonomously manage the President’s calendar and scheduling

• Serve as liaison to committees and/or affiliates that align with the Chamber’s priorities and are a good fit for the organization
• Administer annual staff evaluations and coordinate staff training initiatives

• Assist with evening/weekend events as needed

• Handle occasional light lifting (event materials, boxes, etc.)

• Performs other administrative duties as assigned by the President

Education & Experience:

• High school diploma required

• Preference given to candidates with a college degree or equivalent experience in:
  • Operations or Administration

• • Marketing / Integrated Marketing Communications

• • Economics, Sales, or Lending

• • Finance or Safety Management

• • Public Administration or General Business

Benefits We Offer:

• Competitive salary based on experience, $50-$80,000

• 12 Paid holidays

• Paid Time Off (PTO)

• Health, Dental and Vision insurance

• Simple IRA with Match

• Professional development budget

• Opportunities for community engagement and leadership

• A collaborative and mission-driven work culture

• Chance to be a visible leader in one of Western Pennsylvania’s most dynamic business communities

Join us and become part of a team committed to shaping the future of Butler County’s business landscape!  EOE/AD

Required Skills & Qualifications:

• High school diploma required
• Strong organizational skills and attention to detail

• Proficiency in Microsoft Office Suite (especially Word & Excel)

• Comfortable with general office technology and computers

• Familiarity with CRM systems and database tools

• Basic understanding of AI tools and emerging technologies

• Outgoing, friendly, and professional demeanor – a “people person”

• Customer service experience (phone, email, in-person)

• Demonstrated leadership or operations experience

• Must have a valid PA driver's license, proof of insurance and criminal background clearance

Preferred (Not Required) Skills:

• Experience with social media platforms and digital marketing

• Content creation skills using tools like Canva, Adobe Suite, or Constant Contact

• Background in finance, accounting, lending, commercial lending, or human resources