Top Operations & Support Jobs

Administers and supports IT infrastructure across office and manufacturing environments. Troubleshoots hardware, software, network, ERP/MRP, and production-floor technology issues; manages user accounts and access; performs maintenance, updates, backups, and security activities; maintains documentation and IT inventory; coordinates with vendors; and supports system implementations and continuous improvement projects.

Provides administrative and office support for a hardwood manufacturing operation, including compiling data and reports, answering and directing phone calls, preparing domestic and export shipping documents, maintaining electronic and physical filing systems, and assisting office staff. Requires strong organization, communication, attention to detail, multitasking, and proficiency with Microsoft Office; SAP knowledge is beneficial.

Coordinates audio, video, and lighting production for campus worship services and special events. Leads, recruits, and trains production volunteers; programs media elements; prepares cue sheets and schedules; coordinates rehearsals and live production; resolves technical issues; and maintains production equipment and supplies across campus, student, and children’s ministry spaces.

Provides front-desk and administrative support in a law firm office. Responsibilities include greeting clients, managing multi-line phones, organizing physical and electronic files, preparing attorney binders and new matter files, handling mail, scanning, copying, and assisting attorneys and staff with office tasks. The role requires strong organization, communication, attention to detail, and proficiency with Microsoft Office and Adobe Acrobat.

Serves as the primary contact for Quick Lane service guests, coordinating vehicle maintenance with technicians, explaining inspection results, recommending needed services, managing repair orders, processing invoices and payments, and notifying customers when vehicles are ready. The role emphasizes customer service, communication, problem-solving, professionalism, teamwork, and reliable scheduling. Automotive experience is not required because paid training is provided, with opportunities for advancement into main-line service advising.

Provides helpdesk and end-user IT support across U.S. facilities. Responsibilities include troubleshooting hardware and software, responding to service requests, configuring workstations, onboarding employees, maintaining equipment and software inventories, documenting procedures, training users, performing upgrades, and supporting IT improvement projects.

Own and resolve technical customer issues through Intercom and Slack. Debug product, API, integration, and data problems; convert recurring solutions into AI-agent knowledge, tools, and workflows; improve agent diagnosis and resolution capabilities; and identify patterns to eliminate underlying issues. The role requires strong debugging skills, basic SQL and coding knowledge, resourcefulness, and full-time in-office work in New York City.

Manages overdue customer accounts aged 61–120 days, negotiates payment arrangements, follows up on commitments, and drives service reconnections. The role is accountable for collection and reconnection targets, compliance with procedures, customer engagement, reporting, resource coordination, and ad hoc business assignments.

Prepare client Word and Excel documents for SEC-compliant EDGAR HTML submission using proprietary software. Responsibilities include comparing documents for accuracy, modifying files, responding to client communications, meeting deadlines, completing ongoing training, and supporting busy-season workloads. The role requires strong computer, typing, organizational, communication, and attention-to-detail skills. Training is provided, and HTML or front-end web development experience is advantageous.

Administers and proctors academic, placement, and certification exams in person and remotely; schedules testing appointments; protects testing materials and student records; provides customer service, accommodations, reception, and technical assistance; enters and uploads scores; prepares reports and maintains records; organizes testing materials; troubleshoots issues; and supports testing services across multiple locations.