Top Operations & Support Jobs

Lead high-impact internal strategic projects, modernize operations with AI and automation, support the CEO, manage executive operating processes, produce business reporting, and assist with hiring and onboarding. The role partners with finance, billing, operations, service, and people leaders while handling confidential matters and preparing for broader general management responsibility.

Evergreen administrative posting for applicants to complete background checks and other hiring-process requirements. Applicants seeking a specific advertised position should apply through that position’s dedicated posting instead.

Provides remote and onsite technical support by installing, upgrading, troubleshooting, repairing, and maintaining PCs, printers, scanners, and related software. Tracks service incidents, documents resolutions, communicates with clients, meets service-level standards, and collaborates with service desk and systems engineering teams. The role requires occasional customer-site travel, flexibility for off-hours support, and ongoing technical certification development.

Analyzes DISA network, computing, and application service outages, incidents, events, tickets, and trends. Produces management reports and metrics, supports incident and problem management teams, identifies recurring issues and critical failures, and briefs DISA managers and senior leaders. The role also manages customer requests for information and supports service improvement initiatives in a rotating shift environment, including nights, weekends, and holidays.

Leads institutional efforts to improve early transfer readiness and pathway alignment. Implements a comprehensive transfer success framework, develops the Student Navigator peer support program, and works under the Project Director and Vice President for Instruction to coordinate transfer-related initiatives. The position is grant-funded and contingent on continued funding.

One-year aftermarket apprentice program combining classroom instruction, on-the-job training, and field service experience. The apprentice supports aftermarket technicians, product support specialists, field service, and RGA teams; completes required coursework with grades of C or better; maintains training records; and becomes available for on-call field service after completion. The role may require first, second, or third shifts and occasional weekends.

Leads end-user IT services, support staff, MSPs, and vendors while remaining hands-on with troubleshooting and technical implementation. Administers Microsoft 365, identity, endpoint, mobile-device, and access-management environments. Applies ITIL and ITSM practices, manages incidents and changes, improves service metrics, documents procedures, and drives automation, deployments, migrations, and continuous improvement across office, remote, and operational environments.

Temporary Software Quality Control Specialist responsible for proofreading and editing electronic data from client documents in a fast-paced environment. The role requires strong attention to detail, excellent keyboarding skills, and the ability to focus on computer screens for extended periods. Day and evening shifts are available in Antioch, Tennessee. Microsoft Excel experience is beneficial.

Business Operations Associate supporting strategic planning, OKR and goal tracking, leadership decision-making, company-wide communications, process improvement, and remote-work operations. The role partners across Product, Engineering, GTM, People, and Finance, conducts business research, analyzes SaaS metrics, improves knowledge management in Notion, and helps drive cross-functional initiatives at a remote startup.

Processes commercial insurance business for dealer accounts, including renewals, new business, endorsements, audits, policy placement, documentation, coverage inquiries, and follow-up. Supports agents, producers, business owners, and prospective owners while ensuring policies remain active and compliant with regulations. Requires strong communication, organization, math, critical thinking, and customer service skills. A high school diploma is required; insurance processing experience and a Property and Casualty license are preferred.