Top Operations & Support Jobs

Supports a high-volume music touring desk by coordinating calendars, calls, meetings, deadlines, contracts, offers, routing, and tour materials. Serves as a point of contact for clients, promoters, managers, and internal teams while prioritizing competing requests, anticipating needs, resolving issues, and keeping touring operations organized and efficient.

Processes life insurance claims accurately and promptly by verifying documentation, evaluating eligibility and policy benefits, ensuring correct system processing, documenting claims, and communicating with insureds, agents, providers, attorneys, and employers. Maintains productivity and quality standards, adapts to claims software changes, supports workflow, and handles customer inquiries professionally.

Leads the helpdesk team and manages on-site Windows infrastructure, Active Directory, Group Policies, endpoints, Proxmox virtualization, communications systems, patching, HIPAA safeguards, backups, and disaster recovery. Serves as the escalation point for technical issues, monitors service metrics, administers permissions, and coordinates with external tier-three contractors for virtualization architecture and offsite backup continuity.

Administer and optimize Workday Adaptive Planning as the organization’s enterprise planning and reporting platform. Build models, dimensions, formulas, workflows, dashboards, reports, and OfficeConnect packages; manage security, access, data integrity, documentation, and training. Develop workforce planning solutions and integrations between Workday Financial Management, Workday HCM, and Adaptive Planning. Partner with Finance, HR, IT, and technical teams to translate requirements into scalable budgeting, forecasting, reporting, and decision-support solutions.

Manages administrative operations and academic program support for an osteopathic medical education department. Coordinates courses, examinations, grades, academic records, scheduling, clinical rotations, faculty and staff activities, payroll, purchasing, budgets, meetings, and student programs. Supports ExamSoft and Blackboard administration, maintains confidential records, coordinates with internal offices and external organizations, and provides administrative support to the department chair and faculty.

Provides administrative and technical program support for the Office of Arts and Culture. Duties include preparing correspondence and reports, maintaining records, coordinating meetings and projects, assisting with accounting, procurement, contracts, policies, publications, training, inventory, and customer inquiries. The role also analyzes data, monitors performance measures, supports presentations, and ensures licenses and documentation remain current under general supervision.

Supports seasonal airport snow removal operations by coordinating employee onboarding, airfield access and badging, training readiness, storm documentation, timekeeping, payroll records, fuel dispatch, catering, and compliance. Maintains employee data in ADP and Everbridge, assists with storm tracking and closeout, and supports operational continuity during weather events. Requires flexible on-call availability for overnight shifts, weekends, holidays, and short-notice storms.

Provides high-level administrative support to senior Blackstone Credit & Insurance leaders. Responsibilities include managing complex calendars, coordinating meetings, serving as a stakeholder point of contact, arranging domestic and international travel, preparing itineraries and trip materials, submitting accurate expense reports, and supporting special projects. The role requires discretion, strong organization, adaptability, excellent communication, advanced Microsoft Office skills, and familiarity with Concur or similar expense systems.

Supports Customer Support and Sales process documentation projects during a summer internship. Reviews SOPs, identifies updates needed for the IFS Cloud interface, recreates processes with screenshots and step-by-step instructions, attends training and events, collaborates with a mentor, provides project updates, and delivers a final presentation. Requires multitasking, problem-solving, confidentiality, computer proficiency, and effective communication.

Coordinate and review impound and repossession assignments to ensure state and federal compliance; communicate with vendors and internal teams; authorize fees, track lien oppositions, review notices, and queue accounts for follow-up to recover seized vehicles.