Top Operations & Support Jobs

Provides first-line software support to legal technology clients through phone and email. Diagnoses, reproduces, and resolves technical and product functionality issues; manages support tickets; escalates advanced problems; creates workarounds; and maintains accurate, confidential client records. The role also supports team service goals, including response times, resolution times, answer rates, and client satisfaction.

Process institutional fund subscriptions, redemptions, transfers, exchanges, onboarding, reconciliations, and register maintenance for a US digital transfer agency. Apply NAV pricing, manage mint and burn instructions, investigate exceptions, maintain maker-checker controls, produce regulatory evidence, and coordinate daily handoffs with the UK operations hub. The role requires accuracy, escalation discipline, and familiarity with transfer agency or investment operations.

Leads the Milwaukee Bucks’ infrastructure, cybersecurity, and live-event technology teams. Develops IT strategy, manages staff, budgets, capital projects, vendors, RFPs, technology implementations, policies, compliance, system monitoring, disaster recovery, and incident response. Partners with executives, internal departments, and the NBA League office to support business objectives, basketball games, concerts, and other events. Requires strong infrastructure, networking, cloud, cybersecurity, procurement, and technology leadership expertise.

Provides administrative and clerical support for the Community Tree Canopy Preservation Division, including meeting coordination, minutes, correspondence, records, data tracking, customer service, budget preparation, invoice processing, deposits, credit-card reconciliation, permitting support, and staff training coordination. The role also supports community engagement events, office operations, and departmental financial processes.

Manages and maintains QA/QC documentation for construction projects, including inspection reports, test records, drawings, quality plans, and non-conformance reports. Tracks revisions, submissions, approvals, and distribution while coordinating with project teams, field personnel, QA/QC managers, and clients. Supports audits and project closeout by maintaining document logs, compiling turnover packages, and ensuring quality records are complete, accurate, and accessible.

Provides executive administrative support to the Global Group Head of Strategic Policy, managing complex calendars, meetings, travel, correspondence, expenses, records, and office operations. The role requires anticipating executive needs, coordinating internal and external stakeholders, supporting budgeting and financial tracking, and handling sensitive information with sound judgment. Experience supporting senior leaders in government affairs, public policy, Congressional offices, banking, or regulatory organizations is valued.

Provides first-line IT support across office and manufacturing environments. Responsibilities include configuring laptops and peripherals, troubleshooting Windows and Microsoft 365 applications, resolving account and connectivity issues, supporting SQL Server queries and reporting, documenting procedures, escalating complex issues, and improving IT processes. The role requires direct end-user support, occasional manufacturing-floor work, adherence to safety requirements, and flexibility during production or business-critical periods.

Process time-sensitive customer orders and requests from entry through completion. Provide support by phone and email, resolve order issues, manage returns and warranty claims, document interactions in CRM tools, and use ERP systems. Verify order accuracy, meet service-level agreements and quality metrics, gather reporting data, and collaborate with sales, operations, marketing, IT, and finance. The role requires strong communication, organization, multitasking, and basic product and software knowledge.

Provides first-line IT support for hardware, software, network, printer, mobile device, and Microsoft 365 issues. Manages helpdesk tickets, user accounts, onboarding and offboarding, equipment deployment, endpoint access, inventory, software updates, and technical documentation. Troubleshoots workstation and peripheral problems, escalates complex issues, supports security practices, and collaborates with internal teams and vendors to deliver effective employee technology support.

Coordinates rental vehicle, property damage, and general liability claims. Reviews incident reports, police reports, witness statements, repair quotes, and supporting documentation to determine responsibility. Communicates with sites, managers, associates, vendors, partners, and carriers; routes approvals and paperwork to accounts payable. Tracks claim costs and safety KPIs, identifies trends and risks, and escalates issues appropriately.