Top Operations & Support Jobs

Own revenue operations for the Revenue Growth organization, partnering with leadership on forecasting, planning, analytics, reporting, and process improvement. Build models, dashboards, QBR materials, and executive narratives; support target setting, capacity planning, TAM analysis, and market research. Improve scalable processes and implement enabling technologies while translating complex data into actionable recommendations. Requires strong stakeholder management, analytical modeling, communication, and comfort operating autonomously in an ambiguous environment.

Own customer support interactions across chat, email, and Zoom, resolving complex product, technical, and configuration issues. Diagnose root causes, educate customers, identify broader implementation or value opportunities, and coordinate with technical teams on strategic cases. Share product insights, stay current on AI capabilities, and mentor teammates while delivering accurate, empathetic, end-to-end service.

Leads monday.com Foundation strategy, global initiatives, partnerships, financial planning, fundraising, resource allocation, program execution, and impact measurement. Represents the foundation publicly, advocates for its mission, and ensures sustainable, scalable social impact worldwide.

Build and own monday.com’s go-to-market systems and revenue operations infrastructure. Connect Salesforce, Gong, Clay, monday.com, and automation tools; optimize lead routing, scoring, opportunity management, and funnel data. Identify manual processes, develop AI-powered agents and workflows, maintain data quality, monitor deployed solutions, and improve them through feedback. Partner with Sales and RevOps stakeholders, translate business needs into reliable systems, and teach teams to adopt new AI tools.

Provide strategic administrative and project support to the GM of EMEA and Global VP of Partnerships. Responsibilities include calendar and travel management, meeting coordination, executive hospitality, event logistics, confidential communications, special projects, and cross-business administrative support. The role requires strong organization, communication, multitasking, discretion, and proactive problem-solving in a fast-paced SaaS environment.

Lead and scale the EMEA Revenue Operations team, partnering with regional and global leadership to drive growth, forecasting, pipeline effectiveness, territory planning, market analysis, process improvement, and sales productivity. The role develops forecasting models, analyzes complex data, translates insights into business actions, supports go-to-market initiatives, and serves as a strategic operational partner to EMEA leadership. It also includes team coaching, hiring, technology prioritization, and operational planning in a hybrid London-based environment.

Own design operations for an 80+ person, multi-site design guild. Manage tooling, licenses, procurement, vendors, contracts, budgets, travel, onboarding, and operating cadences. Build AI agents and automations, run enablement programs, identify operational friction, drive organizational change, measure adoption, and align cross-functional stakeholders. The role requires strong design or creative operations experience, influence without authority, root-cause diagnosis, organizational judgment, self-direction, and clear written communication.

Owns AI product knowledge for the CCO Academy by tracking releases, features, agents, pricing, and positioning. Translates technical updates into clear enablement content, runs webinars and knowledge sessions, presents product updates, identifies knowledge gaps, and supports cross-functional enablement with Product, Engineering, and business teams. The role also contributes to automated documentation and release communication processes.

Lead monday.com’s global IT organization across service delivery, systems, networking, cloud infrastructure, identity, SaaS management, automation, and IT program management. Manage distributed teams, establish IT strategy and architecture, oversee vendors and budgets, drive AI-powered support, and partner with Security, Finance, People, Workplace, and business leaders. Ensure 24/7 operations, employee lifecycle support, compliance controls, business continuity, and technology rollouts across global offices.

Support three C-level executives by managing complex calendars, domestic and international travel, leadership meetings, offsites, budgets, vendors, procurement, communications, and strategic projects. The role requires proactive prioritization, discretion, high-speed execution, AI and productivity-tool proficiency, and fluent written and spoken English and Hebrew in a fast-growing SaaS environment.