Top Operations & Support Jobs

The Payroll Systems Analyst supports payroll system integrations by monitoring and troubleshooting data flow between payroll, HRIS, and financial systems. Responsibilities include validating data, assisting with testing and audits, and identifying process improvements.

Provides hands-on IT support for a fulfillment center, troubleshooting hardware, software, network, printer, RF device, and connectivity issues. Responsibilities include help desk ticket resolution, customer education, asset management, data cabling, systems administration, PC deployment and repair, and collaboration with local and remote IT teams. The role requires participation in 24/7 on-call rotations, flexible scheduling, and occasional night, weekend, and holiday work.

Leads and coaches contact center floor leadership, builds high-performing customer service teams, improves operational efficiency, and enhances customer experience. Uses data to identify performance gaps, develops action plans, establishes process SOPs, delivers performance feedback, and supports leadership onboarding and career development. Requires experience managing large, high-volume contact center teams, strong coaching and communication skills, proficiency with Excel and Microsoft Office, and possible travel.

Serve as the shift EHS representative at a fulfillment center by implementing Chewy's EHS program, conducting audits, risk assessments, incident investigations, training team members, maintaining EHS metrics and paperwork, and recommending mitigation measures to reduce injuries and ensure regulatory compliance.

Leads IT operations and a team of support technicians at a fulfillment center. Responsibilities include resolving escalated infrastructure and warehouse technology issues, managing support KPIs and dashboards, driving continuous improvement, coordinating projects and launches, overseeing vendors, budgeting device lifecycles, and supporting change, testing, security, and operational readiness activities. The role requires flexible scheduling, on-call participation, physical activity, and up to 10% travel.

The Area Manager leads hourly associates in receiving, storage, and shipping processes, ensuring productivity and quality objectives are met while fostering a positive environment.

Provide remote customer service via phone and digital channels: answer questions, research and resolve issues, set follow-ups, use virtual collaboration tools, maintain confidentiality, adapt to schedule changes, and meet quality standards.

The role involves leading teams in a Fulfillment Center, managing operations like inbound and outbound activities, training team members, improving processes, and ensuring safety.

Administer and support Oracle EPM Cloud Planning applications (Workforce, Capital, Financials, Strategic Modeling). Manage environments, migrations, metadata, security, dashboards, forms, business rules, and integrations (Data Integration, REST APIs, EPM Integration Agent, flat files). Monitor performance, troubleshoot issues, support budgeting/forecasting/reporting, testing, documentation, and end-user training while partnering with Finance, FP&A, Accounting, and IT.

The Area Manager will oversee hourly associates in a fast-paced fulfillment center, ensuring productivity, quality, and employee engagement while driving process improvements and maintaining safety standards.