Top Operations & Support Jobs

The Payroll Systems Analyst supports payroll system integrations by monitoring and troubleshooting data flow between payroll, HRIS, and financial systems. Responsibilities include validating data, assisting with testing and audits, and identifying process improvements.

Own and improve catalog data completeness, analyze gaps and root causes, champion AI and automation to increase quality and scale, partner with technical teams to drive systems improvements, create SOPs and governance, communicate insights to stakeholders, and mentor junior team members.

The Senior Sourcing Manager will drive category strategy, develop suppliers, manage relationships, and oversee performance metrics in the cat consumables portfolio, while ensuring compliance and sustainability.

The Payroll Systems Program Manager will manage payroll technology, implement Workday systems, ensure compliance and optimize payroll processes in collaboration with HR and IT.

Provide high-level administrative support to Finance executives: complex calendaring, stakeholder liaison, meeting and event management, travel and expenses, presentation support, process improvement, talent coordination, and confidential project leadership.

Serve as the shift EHS representative at a fulfillment center by implementing Chewy's EHS program, conducting audits, risk assessments, incident investigations, training team members, maintaining EHS metrics and paperwork, and recommending mitigation measures to reduce injuries and ensure regulatory compliance.

Provide front-desk patient intake and client-facing support at a veterinary practice: deliver stellar customer service, manage client communications, use PIMS, follow SOPs/Standards of Care, assist inventory and pharmacy handling, maintain clean workspaces, and support veterinarians and clinical staff.

Lead and coach a 45-85 person pharmacy customer service organization, manage 3-5 frontline managers, drive KPIs through data-driven decisions, develop SOPs, manage talent reviews, partner cross-functionally (QA, Compliance, Legal, Recruiting, WFM), maintain Rx license, lead change management and operational improvement projects, and deliver service level, budget, and quality outcomes.

Lead a team of 10-25 call center agents across phone, email, chat and social channels. Coach, mentor, and manage performance, corrective actions, hiring support, quality scoring, reporting, and training. Drive productivity, engagement, and process improvements while ensuring regulatory compliance (Pharmacy Technician license) and handling escalations.

The Telehealth Operations Analyst II will analyze operational metrics, manage workflows, support veterinary professionals, and collaborate on continuous improvement initiatives for the healthcare team.