Our Opportunity:
Chewy, the fastest growing e-commerce business in the market today, is seeking passionate and self-motivated Transitioning Military Service Members to join our growing Operations team. If you have a steadfast drive, validated leadership skills, and a quantitative mentality ready for a new challenge to accelerate your personal growth, Chewy may be the right environment to improve your career success while boldly innovating how we "wow" our customers and team members. Our leaders are critical in driving fast paced, high volume operations to ensure Chewy is taking care of the people who take care of pets. Do you have the determination for this once in a lifetime opportunity?
What You'll Do:• Provide hands-on, field-based leadership while progressing through assignments as an Area Manager with 45 team members.• Manage the inbound, outbound, and inventory control activities within one of our Fulfillment Centers (FC) to ensure timely picking, packing, and shipping of customer orders while maintaining on-time shipments and minimal shipment defects.• Cultivate and maintain a safe work environment for all team members within our Fulfillment Centers.• Mentor, train, and develop your fellow team members to support career progression and learning.• Create a positive team dynamic that encourages all employees in the FC to provide feedback, motivate change, and stay focused on the customer experience.• Drive continuous improvement in safety, quality, cost, and delivery while growing and expanding capabilities within the FC.• Assist with design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to drive key business decisions.• Analyze and solve problems at their root while simultaneously stepping back to understand the broader context.
What You'll Need:• Extensive military leadership experience, serving as an E5 with 2 years time in grade, SNCO, or Officer.• Proven experience of effectively managing large groups of 35 or more team members.• Strong written, verbal, analytical and problem-solving skills at the tactical and strategic levels.• Ability to effectively operate both independently and as part of a team.• Strong project management and continuous improvement skills.• Successful candidates must have the flexibility to work NIGHTS and/or WEEKENDS.• Must be able to lift up to 49 pounds with or without reasonable accommodation.• Must be able to stand and /or walk for up to 10 hours daily.
What Separates You From The Pack:• Bachelor's Degree from an accredited university.• Certification or experience in Lean Six Sigma• Unwavering curiosity, a bias for action, and the drive to deliver value.• A passion for winning and an understanding that you can always do better.• Proven track record to look for solutions in non-traditional ways. Seeing opportunities to innovate and lead the way.• Ability to work with shifting deadlines in a fast-paced, high volume environment.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Extensive military leadership experience, serving as an E5 with 2 years time in grade, SNCO, or Officer
- Proven experience managing large groups of 35 or more team members
- Strong project management and continuous improvement skills
- Flexibility to work nights and/or weekends
- Ability to lift up to 49 pounds with or without reasonable accommodation
- Must be able to stand and/or walk for up to 10 hours daily
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.



















