Top Senior Customer Success Jobs in Omaha, NE

Reposted 6 Days AgoSaved
Remote
Omaha, NE
170K-228K Annually
Senior level
170K-228K Annually
Senior level
Healthtech
The Director of Client Success leads service model strategy, manages a team, ensures client value delivery, and partners cross-functionally to enhance client engagement and retention.
Reposted 6 Days AgoSaved
In-Office or Remote
Omaha, NE
Senior level
Senior level
Software
The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.
Top Skills: HubspotSalesforce
Reposted 6 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Information Technology • Internet of Things
Manage customer accounts to minimize churn, drive engagement, and enhance product adoption. Serve as trusted advisor, resolve issues, and support customers' needs effectively.
Top Skills: Help ScoutMs ProjectSalesforce
Reposted 7 Days AgoSaved
Remote
Omaha, NE
65K-65K Annually
Senior level
65K-65K Annually
Senior level
Software • Cybersecurity
As a Customer Success Manager, you will drive renewal and upsell opportunities by managing customer relationships, collaborating with teams, and ensuring customer success in a fast-paced environment.
Top Skills: B2B SaasCybersecurity
7 Days AgoSaved
Remote
Omaha, NE
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Hardware • Healthtech • Internet of Things • Social Impact • Software • Manufacturing
Own post-sale relationships for enterprise customers, driving adoption of Avive’s hardware and software, conducting QBRs, managing renewals and escalations, leading onsite deployments, identifying expansion opportunities, and coordinating cross-functional resources to ensure operational readiness and account health.
Reposted 7 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Software
The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.
Reposted 7 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Fintech • Software
The Customer Success Systems Manager will enhance operational excellence in the Customer Success team by optimizing systems and processes, managing Gainsight architecture, and delivering insights for improved renewals and retention.
Top Skills: GainsightSalesforce
Reposted 7 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 7 Days AgoSaved
Remote
Omaha, NE
5-5 Annually
Senior level
5-5 Annually
Senior level
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills: AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Reposted 7 Days AgoSaved
Remote
Omaha, NE
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Artificial Intelligence • Information Technology • Legal Tech • Software
As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.
Reposted 8 Days AgoSaved
Remote
Omaha, NE
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.
Top Skills: Ai ToolsSaaS
Reposted 8 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Artificial Intelligence • eCommerce • Logistics • Retail
This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.
Top Skills: APIsPythonSQL
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Reposted 8 Days AgoSaved
Remote
Omaha, NE
110K-140K Annually
Senior level
110K-140K Annually
Senior level
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.
Top Skills: Artificial IntelligenceHr TechnologyMachine LearningSaaS
Reposted 8 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Healthtech • Information Technology • Software
The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.
Top Skills: Data AnalyticsPower BI
Reposted 8 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Artificial Intelligence • Cybersecurity
The Customer Success Manager will manage enterprise accounts, ensure customer engagement, track account health, and facilitate communication between technical teams and clients.
Top Skills: JIRASalesforce
Reposted 8 Days AgoSaved
Remote
Omaha, NE
220K-260K Annually
Senior level
220K-260K Annually
Senior level
Software
The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.
Top Skills: AIAutomation ToolsCRMCustomer Success PlatformsSaaS
Reposted 9 Days AgoSaved
Remote
Omaha, NE
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
Reposted 9 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Software
The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.
Top Skills: SaaSSalesforce
Reposted 9 Days AgoSaved
Remote
Omaha, NE
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Information Technology • Security • Cybersecurity
The Customer Success Architect drives customer lifecycle management by coordinating onboarding, implementation, and integration, ensuring successful adoption of the Veza platform while providing expertise in identity security.
Top Skills: Active DirectoryAWSAzureAzureadBoxGCPGitGoogleMicrosoft 365OktaPythonRdsRedshiftSalesforceServicenowSnowflake
10 Days AgoSaved
Remote
Omaha, NE
150K-200K Annually
Senior level
150K-200K Annually
Senior level
HR Tech • Information Technology • Software
Lead and develop a team of Customer Success Managers for SMB and mid-market accounts to drive retention, adoption, expansion, and advocacy. Define success strategies, playbooks, KPIs, and reporting; own renewals and collaborate with Sales, Product, and Solutions teams to identify expansion opportunities and resolve escalations. Build customer health metrics, feedback loops, and advocacy programs while optimizing team operations, resource allocation, and forecasting.
Reposted 10 Days AgoSaved
Remote or Hybrid
Omaha, NE
105K-168K Annually
Senior level
105K-168K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.
10 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Healthtech • Software
Lead customer success for North America customers, build and execute data-driven success plans, drive adoption and renewals, manage stakeholder relationships, mentor junior CSMs, and coordinate cross-functional engagement to maximize product value and customer satisfaction.
Top Skills: AIAnalytics ToolsCrm SystemsCustomer Success PlatformsExcelPowerPointWord
Reposted 10 Days AgoSaved
Remote
Omaha, NE
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills: Crm PlatformsSalesforce
Reposted 10 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Agency • Information Technology • Professional Services • Financial Services
The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.
Top Skills: AmazonShopify
Reposted 10 Days AgoSaved
Remote
Omaha, NE
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will engage with health plan clients, drive user adoption of AI solutions, align implementations, and enhance overall client satisfaction.
Top Skills: AIAutomationSaas Solutions
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