Top Tech Jobs & Startup Jobs

Lead a customer support team while owning service metrics such as resolved cases, CSAT, first response time, and cost per unit. Coach and develop individual contributors, manage escalations, improve support processes, and collaborate with onboarding, merchant success, and operations teams. Use dashboards, reporting, feedback loops, documentation, and performance planning to improve client experience and operational efficiency.

Provide L2 production application support in a 24x7 environment. Responsibilities include incident, problem, change, and BCP management; troubleshooting with Splunk, Grafana, logs, metrics, dashboards, alerts, and SQL; monitoring cloud-hosted applications; optimizing queries; and collaborating with development, SRE, platform, and infrastructure teams. Participate in on-call rotations and improve operational reliability.

Lead social media strategy, cultural and consumer insight development, and daily execution for client brands across social channels. Create data-driven, social-first campaigns, manage client relationships, present ideas, analyze performance, and foster engaged communities. The role also provides internal leadership, manages team members, coordinates cross-functional work, and supports the growth of the agency’s social media services.

Supports a multinational AI-focused program by tracking deliverables, monitoring and evaluation data, budgets, subcontractor expenditures, reports, communications materials, events, meetings, and project documentation. The coordinator schedules activities, prepares training and presentation materials, quality-checks AI-generated meeting notes, manages knowledge repositories, and independently handles multiple project priorities while collaborating with globally distributed stakeholders.

Administers and improves employee benefits and leave programs, including health, retirement, disability, FMLA, accommodations, and annual enrollment. Ensures regulatory compliance, data accuracy, payroll reconciliation, vendor performance, employee communications, and timely case resolution. Partners with HR, Payroll, Legal, managers, employees, third-party administrators, and HRIS teams on complex cases, system testing, reporting, wellness programming, and process improvements.

Build and maintain activity-based, resource-leveled maintenance schedules for turnarounds and major projects. Develop integrated schedules, WBS structures, milestones, logic ties, baselines, critical paths, and resource plans using Primavera P6. Lead schedule meetings with maintenance, planning, leadership, and execution stakeholders to optimize priorities, identify risks, and track progress. The role requires extensive scheduling experience, strong communication skills, and familiarity with SAP and Prometheus.

Prepares students and alumni for employment through career coaching, resume and interview guidance, job-search support, outreach, and placement tracking. Maintains student records, communicates job opportunities, follows up with employers, develops industry partnerships, supports career fairs and campus events, and assists with graduate employment and accreditation reporting. The role also provides customer service, office support, and coordination with academic and administrative teams.

Supports daily office operations, facilities and vendor coordination, supplies and inventory, deliveries, employee requests, onboarding logistics, events, administrative records, and company vehicle maintenance. The role requires strong organization, follow-through, communication, independent judgment, and dependable execution of recurring responsibilities. It offers growth opportunities within the Administrative team.

Leads global brand and product marketing for menswear across ready-to-wear, accessories, and footwear. Establishes positioning, develops seasonal campaigns and go-to-market strategies, oversees campaign briefing and launch calendars, and ensures consistent product storytelling across retail, wholesale, digital, communications, and creative channels. Uses consumer insights, competitive analysis, and performance data to identify opportunities and shape product priorities while partnering cross-functionally with design, merchandising, planning, eCommerce, retail, wholesale, and PR teams.

Leads the design and delivery of scalable data pipelines, dbt models, orchestration workflows, and analytical data models. Establishes data architecture, engineering standards, quality frameworks, governance, observability, and self-service analytics practices. Partners with stakeholders, leads technical reviews, mentors engineers, supports hiring, oversees analyses, and participates in incident response and continuous improvement.