Top Tech Jobs & Startup Jobs

Provide live virtual tax consultation and preparation via Intuit’s TurboTax platform. Review and sign returns, advise on federal and California tax issues, assist customers with software navigation, optimize deductions, and ensure accuracy. Participate in paid training and use company tools (video chat, CRM, research databases) to deliver secure, customer-focused service during peak tax season.

Leads B2B customer operations teams responsible for order management, case resolution, service metrics, escalations, staffing, coaching, quality, and process improvement. Manages SLA compliance, backlog health, customer satisfaction, capacity planning, reporting, and cross-functional issue resolution. Develops employees, strengthens customer feedback processes, and improves service efficiency across commercial and strategic accounts.

Sell event technology and AV software to SME clients via consultative sales. Prospect and qualify leads, deliver demos, maintain CRM records (PipeDrive, HubSpot), meet quotas, and build LinkedIn presence to generate business.

Manage and optimize Shopify Plus ecommerce platforms across multiple brands. Own the digital roadmap, backlog, prioritization, releases, integrations, documentation, UAT, QA, and performance initiatives. Coordinate vendors, agencies, internal stakeholders, and technical workstreams involving ERP, OMS, PIM, CRM, analytics, international commerce, B2B, personalization, and conversational AI. Translate technical requirements into business outcomes while managing budgets, timelines, tradeoffs, and platform stability.

Own a SaaS customer portfolio from onboarding through renewal, driving adoption, measurable outcomes, retention, and account expansion. Lead implementations, configure the platform, monitor usage and account health, conduct business reviews, and serve as the primary customer contact. Partner with product and engineering to resolve issues, identify upsell opportunities, and support customer marketing initiatives. Use data and AI tools to improve scalable customer lifecycle processes.

Design enterprise, data-heavy product surfaces from research through high-fidelity specs. Lead features, run customer sessions, improve workflows and data visualizations, scale the design system, and collaborate with Product and Engineering. Leverage AI tools to accelerate research and prototyping.

Lead and build Plains Partnerships function: identify and negotiate strategic partnerships, align with Sales and Product to drive revenue and roadmap, manage partner relationships, and scale partnership processes for an early-stage B2B SaaS company.

Lead and modernize the full post-sales operation, including implementation, support, and customer success for more than 9,000 customers. Own retention, renewals, expansion alignment, forecasting, customer success metrics, and scalable operating models. Lead AI initiatives to improve onboarding and customer experience, oversee post-sale teams, collaborate cross-functionally, and foster continuous improvement in a high-growth B2B SaaS environment.

Lead product strategy, roadmap, and commercialization for healthcare reprocessing automation combining hardware and software. Conduct market analysis, define value propositions, manage launches, collaborate cross-functionally and with external partners, and support sales, training, and lifecycle planning to drive revenue and portfolio growth.

The Business Development Lead will drive new client acquisition and revenue growth for consulting services, handle the entire sales process, and build relationships with executive-level clients while collaborating with internal teams.