Plain

HQ
London, England
Total Offices: 2
24 Total Employees
14 Product + Tech Employees
Year Founded: 2020

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We help customers talk to their customers where they are, understand what their customers are telling them, and scale.
Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.

Some of the world’s most forward-thinking companies - like Cursor, Ashby, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.

B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way - slow, manual, and disconnected - no longer works.

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Plain Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Hybrid with Tuesdays - Thursdays in office.

Typical time on-site: 3 days a week
HQLondon, England
HQSan Francisco, California, USA