Top Tech Jobs & Startup Jobs

Provide real-time resolution for escalated and high-effort customers via inbound/outbound calls and email. Own customer experiences, document action items, use Five9/Intercom/GSuite/Slack/Asana, share frontline insights, and act as a brand ambassador to improve satisfaction and retention.

As a Senior Product Designer, you will lead e-commerce design projects, collaborating with cross-functional teams to create customer-centered solutions and mentor junior designers.

Modernize a large fintech platform by building NestJS services and Next.js UIs, migrate transactional data to relational schemas, write comprehensive tests, identify and fix legacy problems, design scalable solutions that coexist with legacy systems, and use AI tooling responsibly to increase engineering velocity.

Own performance observability and testing for a microservices-based AWS SaaS platform. Design and run load/stress tests, analyze logs and metrics, define KPIs and CI/CD performance gates, forecast capacity risks, and collaborate with platform, security, and product teams to prevent customer-facing performance issues.

Own and lead onboarding for new customers of DocketWise, ensuring successful implementation, training, and early adoption. Manage customer communications, customize onboarding plans, track milestones in Salesforce, run Zoom sessions, partner with Sales/Product/Services, and drive customer satisfaction and retention during the first 90 days.

Own full-cycle enterprise SaaS sales into large acute health systems and IDNs: build executive relationships, create territory and account plans, lead consultative demos and negotiations, develop business cases, coordinate cross-functional teams, and accurately forecast and close high-value platform deals.

Build and operate billing and payments services using Node.js/Go and Vue.js. Develop integrations with payment and accounting systems, ensure runtime reliability on AWS (SQS, Lambda), drive CI/CD and automated testing, write design docs and runbooks, mentor engineers, and optimize high-throughput, latency-sensitive workloads.

Execute account-based and demand-generation campaigns, coordinate webinars and field events, manage CRM and campaign data in Salesforce/HubSpot, maintain project timelines in Asana, support vendor logistics and budgets, use AI tools for communications and insights, and ensure timely lead handoffs to Sales. Travel ~25%.

Lead platform product marketing for M-Files' AI, cloud, and core platform capabilities. Own platform positioning, messaging, GTM strategy, launches, competitive intelligence, sales enablement, and thought leadership. Collaborate cross-functionally with Product, Sales, Customer Success, Enablement, and Partners to drive adoption, pipeline, and market differentiation.

Develop new enterprise insurance customers by prospecting via cold calls, emails, and social media; qualify prospects, schedule meetings, maintain CRM records, and collaborate with sales and marketing to drive pipeline and improve BDR processes.

Generate and qualify new and expansion opportunities for strategic and enterprise accounts through research, outreach, and consultative engagement. Collaborate with marketing, sales enablement, and account teams to build pipeline, update CRM, and enable handoffs to Sales. Become proficient in prospecting, sales enablement tools, and product/market knowledge while meeting activity and target goals.

Lead corporate strategy and corporate development efforts: evaluate acquisitions, partnerships, and investments; develop executive and board materials; run cross-functional strategic initiatives; align business units with enterprise priorities; and influence senior leaders through analysis, recommendations, and implementation planning.

As a Strategic Sales Development Representative at Vercel, you will generate qualified business leads, collaborate with cross-functional teams, and support Enterprise Account Executives in securing business with top-tier customers.