Top Tech Jobs & Startup Jobs

Deliver onboarding and active-customer training across Instinct's veterinary software product suite. Research account history and workflows, tailor product sessions, document outcomes in HubSpot and Glyphic, and support shared ticketing and team coverage. Travel frequently for on-site training, maintain cross-product expertise, and share customer feedback and product gaps with enablement and product teams.

Supports customer onboarding by completing implementation and integration tasks, activating products, troubleshooting go-live issues, validating and matching data in Excel and Google Sheets, documenting resources, communicating project status, and escalating roadblocks. Partners with implementation, adoption, product, and cross-functional teams to keep onboarding projects on track and deliver successful customer launches.

Provides first-line customer support for veterinary practice software through email, chat, phone, and social media. Diagnoses requests, resolves production issues, documents interactions, follows up on escalations, and supports customer onboarding and training. Requires veterinary terminology and workflow knowledge, strong communication and problem-solving skills, empathy, availability for overnight and weekend shifts, at least three years of veterinary hospital experience, and experience using or installing Instinct EMR.

Design, build, and operate cloud infrastructure, deployment, observability, and reliability systems. Responsibilities include infrastructure-as-code, Kubernetes, CI/CD, incident response, SLOs, cost optimization, automation, production readiness, and support for hybrid, edge, on-premises, and customer-controlled environments. The role improves platform reliability, reduces operational toil, and enables safe, consistent delivery for mission-critical customers.

Design, build, operate, and support backend services powering an enterprise AI platform. Responsibilities include developing APIs, gateways, orchestration, tenancy, entitlements, metering, integrations, governed data access, and distributed platform capabilities. The engineer owns services across design, implementation, testing, deployment, monitoring, reliability, and support while addressing failure modes, consistency, idempotency, and scalability.

Build and operate production AI capabilities across enterprise platforms, including agent runtimes, model routing, RAG, tool calling, guardrails, evaluation, monitoring, and cost and latency optimization. Develop reliable, measurable, safe, and cost-conscious AI systems; create evaluation frameworks and quality controls; monitor production behavior; and collaborate with backend, platform, product, security, and client teams to deliver practical AI solutions.

Own business operations for Payward Services, including partner launch readiness, business planning, leadership reporting, operating cadence, process automation, and strategic cross-functional initiatives. Build repeatable launch processes, integrate new products and acquisitions into operating rhythms, track performance metrics, and improve workflows across Sales, Finance, Product, Engineering, Legal, and Compliance.

Design and operate production infrastructure for AI agent systems, including high-performance Rust services for model inference, orchestration, and execution. Build scalable distributed systems, MLOps capabilities, observability, guardrails, and failure recovery for millions of users. Optimize latency, throughput, reliability, and cost while partnering with agent systems and infrastructure teams to harden experimental prototypes for production.

Manages the full procurement lifecycle, including requisition review, sourcing, solicitations, competitive bidding, contract awards, vendor management, and compliance with Oklahoma purchasing laws. Develops specifications and evaluation criteria, resolves vendor issues, trains staff on procurement processes and Oracle Fusion, supports the purchasing card program, and improves procurement procedures and efficiency.

Edits and fact-checks informational and educational communications, including publications, bulletins, PowerPoint presentations, and pamphlets. Ensures grammar, spelling, punctuation, readability, accessibility under Section 508, and compliance with organizational branding and AP Style guidelines. The role supports the Outreach Division, researches and develops content, and serves as the final quality-control reviewer for communication materials. Occasional travel may be required.

Coordinates aircraft registration and tax collection activities while overseeing compliance reviews of Business Support Services transactions. Develops audit policies, procedures, scopes, and review frequencies; interprets applicable laws and regulations; tracks and reports collections; communicates with vendors and aircraft owners; and reports findings to executive management.

Lead the Core Product engineering organization building Albert OS, an AI-native chemistry platform. Own the full application layer, including front end, back end, APIs, ontology, and scientific context graph. Lead 8–10 engineers, hire and develop technical leaders, establish agentic development practices, and scale complex production systems. Partner with AI, product, infrastructure, and security teams to embed agentic experiences across scientific workflows while remaining hands-on with prototyping and shipping.

Develops the North American flooring and acoustic solutions market through prospecting, technical presentations, relationship building, specification influence, distribution and OEM partnerships, and pipeline management. The role engages architects, contractors, distributors, engineers, designers, and manufacturers; supports product trials and qualifications; monitors market intelligence; and collaborates with sales, marketing, engineering, product management, operations, and global teams. Travel is approximately 50–60%, including customer meetings, events, training, and trade shows.

Monitor and maintain public, government, and enterprise cloud environments across fixed four-day, 10-hour shifts with weekend coverage. Investigate alerts, application logs, incidents, infrastructure issues, and operational requests; perform deployments and maintenance; coordinate escalations; document procedures and runbooks; identify recurring problems; and implement automation to improve cloud reliability, availability, and operational consistency.

Manages and resolves highly escalated customer issues received by phone, chat, and written communication. The role case-manages multiple concerns through resolution, identifies root causes, communicates solutions, collaborates with internal teams and retail stores, meets performance metrics, and provides case analysis and recommendations to senior leadership. This is a remote position with virtual training, onsite meetings, and potential night and weekend work.

Build and QA responsive HTML emails, reusable templates, landing pages, and lightweight web pages. Configure lifecycle campaigns, journeys, personalization, audience logic, triggers, suppression, and A/B tests in marketing automation platforms. Troubleshoot email rendering and journey issues, validate production data with SQL, collaborate with design, and document modular processes. The role requires strong email-production expertise, web development skills across Rails and Next/React, and careful cross-client and cross-browser testing.

Own strategic finance and value-creation analysis for a software portfolio company. Analyze retention, cohorts, pricing, pipeline, funnel yield, revenue sources, and SaaS economics using SQL, BI tools, and AI. Build financial models and dashboards from raw data, quantify revenue opportunities, deliver executive recommendations, support transactions, and convert recurring analyses into reusable tools and templates.