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As a Customer Support Analyst, you'll assist clients with technical issues, provide support, and improve usage of Mews solutions, ensuring customer satisfaction in a global environment.

Lead and grow engineering teams for Mews' Front of House products, partnering with Product, Design, and Data to deliver guest recognition, personalization, automation, and connected guest journeys. Set technical direction, improve engineering excellence and operational health, drive cross-tribe collaboration, coach leaders, and translate strategy into measurable business outcomes like increased guest engagement and reduced time-to-serve.

Manage and coach a 24/7 Technical Support team handling inbound calls and emails. Oversee performance via Zendesk audits, scheduling, escalations, training, SOPs, incident management, and interdepartmental communication. Provide coverage during shortages, weekends, and holidays. Collaborate with HR on hiring and retention to maintain service quality.

Provide bilingual (English/Mandarin) inbound/outbound phone and ticket support for restaurant customers: account changes, minor menu updates, order inquiries, basic troubleshooting, routing tickets, documenting communications, and clerical tasks. Work afternoon-to-evening CST shifts.

Provide bilingual (Thai/English) inbound and outbound customer support for restaurant accounts: handle calls, CRM tickets, minor troubleshooting, route issues, document correspondence, and perform clerical duties during evening shifts.

The Business Development Manager will drive new account acquisition, build relationships, negotiate contracts, and use CRM tools for sales management.

The Senior Enterprise Account Executive will own enterprise sales, drive new customer acquisition, and collaborate across teams to identify workflows and prove ROI with Pallet's AI platform.

Own full-cycle enterprise sales for logistics-focused SaaS, drive new logo acquisition, and lead consultative sales processes towards closing high-value deals.

Own full-cycle enterprise sales for net-new acquisition, leading a consultative process to drive solution selling and ROI evaluation in the logistics sector.

The Quantitative Analyst will develop and enhance trading strategies, analyze performance, and collaborate with technology teams on trading systems.

The Controller provides strategic partnership for clients, manages relationships, oversees accounting teams, prepares financial reports, and implements technology solutions for a range of small businesses.

As an Advisor, serve as the primary financial advisor to clients, leading meetings to discuss performance metrics and providing strategic recommendations based on financial data.

Prepare and review business and individual tax returns for partnerships, S corps, C corps, and individuals. Produce tax workpapers, reconciliations, and supporting schedules; perform accrual-to-cash and book-to-tax adjustments; analyze financial statements; resolve tax and accounting discrepancies; collaborate to meet client deadlines; and support tax planning and advisory projects as needed.

Lead development and optimization of products that power customer acquisition and monetization. Own product portfolio, prioritize investments, run experiments, partner with Engineering/Analytics/Marketing, leverage AI and automation, and drive improvements in conversion, lead quality, and revenue growth.

As a Senior Solutions Engineer, you will drive technical sales, engage with Enterprise customers, present solutions, and design proof-of-value engagements. You'll collaborate with sales to close complex deals and provide technical support throughout the sales process.

As an Enterprise Sales Director, you will lead and scale the enterprise segment, focusing on high-value deals with Fortune 500 clients. Responsibilities include driving revenue, managing a strategic book of business, leading negotiations, and collaborating cross-functionally to ensure enterprise adoption of products.

Lead the development of Android products, design SDKs, enhance security measures, collaborate with cross-functional teams, and innovate in fraud prevention.

The Fraud Strategy Lead will manage strategic fraud initiatives, partner with teams to enhance fraud tools, and mentor junior members, all while advancing fraud capabilities aligned with company objectives.

The Marketing Analytics Senior Lead will manage the analytics strategy for Lifecycle & CRM marketing, influence investment decisions, lead experimentation, and provide insights to enhance marketing efficiency across a global platform.

Lead project management initiatives with NYC schools, coordinating with district leaders and partnerships, facilitating workshops, and ensuring successful implementations.