Top Tech Jobs & Startup Jobs

Provides inbound phone support to providers and collection staff regarding claim status. Explains billing processes and timing, coordinates with internal departments to resolve inquiries, meets customer service and quality standards, maintains agent availability goals, follows procedures, identifies system or process issues, and completes assigned tasks.

Resolve and triage customer support tickets, monitor service queues, provide timely responses, escalate issues, and collaborate with sales, product, analysis, development, and QA teams. Support production smoke testing, identify recurring problems, maintain process and training documentation, and host meetings addressing product usage and technical challenges. The role requires strong communication, analytical problem-solving, attention to detail, prioritization, and end-to-end ownership.

Create 3D models, general arrangement drawings, mechanical fabrication drawings, and P&ID drafting for oil and gas processing equipment. Prepare 3D-model mechanical BOMs, perform peer drawing checks, and complete miscellaneous 2D drafting tasks to meet project specifications and deadlines.

Leads end-to-end delivery of an integrated asset-integrity and risk platform across Product, Engineering, Data, QA, Infrastructure, Commercial, and Customer Experience teams. Owns schedules, budgets, risks, dependencies, governance, decision logs, executive reporting, phase gates, customer commitments, and launch readiness. The role ensures predictable, auditable delivery without owning product strategy, technical architecture, or the business case.

Partner with Founder-CEOs to own budgeting, forecasting, modeling, and performance analytics. Design operating models, maintain rolling forecasts, build KPI dashboards, automate reporting, and provide actionable financial insights to guide hiring and investment decisions across Business Units.

Lead modernization of the Virtual Appraisals platform: migrate and upgrade Ruby on Rails apps, reduce technical debt, improve stability and performance, contribute to technical design, work in Agile teams, collaborate with product and operations, and support multiple sprint initiatives.

Manage and maintain pricing and cost data across systems and warehouses, support pricing initiatives, audit rebates and pricing compliance, analyze pricing data, respond to branch and sales inquiries, and assist with pricing setup for acquisitions.

The Associate will support lifecycle marketing initiatives, execute campaigns through email and SMS, manage reviews, and assist in reporting and cross-functional collaboration.

Provide strategic leadership for HR, facilities, operations, and professional development. Oversee recruitment, onboarding, HR policies, compliance, grant reporting, and serve as financial operations backup (QuickBooks). Promote organizational culture, manage employee relations, and ensure operational and regulatory compliance across the agency.

Lead digital product strategy and roadmap for B2B/B2C eCommerce solutions. Gather and prioritize requirements, collaborate with engineering and stakeholders, drive feature delivery, monitor performance, and use analytics and customer feedback to iterate and improve products.