Top Customer Success Jobs in New York City, NY
In this role, you will develop user manuals and training materials for BoostDraft, understand attorneys' needs, explain useful features, and gather customer feedback to inform product development.
The Associate Content Development Specialist role involves supporting Keyfactor's Knowledge Management strategy, enhancing internal knowledge resources, developing and maintaining KM best practices, and improving accessibility and organization of content. The role also includes collaboration with stakeholders to drive knowledge sharing and alignment with business goals.
Formic is seeking passionate individuals to help drive change in robotics and automation within manufacturing. The ideal candidates should share the company's vision, exhibit fearless optimism, and possess a strong customer focus, prioritizing accountability and adaptability in a fast-paced startup environment.
The Billing Specialist will manage daily billing functions, handle accounts receivable, resolve billing inquiries, maintain billing records, and collaborate with departments to ensure accurate billing. The role requires strong problem-solving, attention to detail, and technical proficiency in accounting software, along with a solid understanding of GAAP and billing practices.
The Scale Customer Success Manager will manage a large portfolio of accounts, ensuring customer satisfaction and timely renewals. Responsibilities include engaging with clients, forecasting renewals, addressing concerns, and collaborating with finance and legal teams. This role aims to enhance user activation and develop digital strategies to increase account adoption.
As a Senior Customer Success Manager at Attentive, you will oversee strategic customer relationships, lead program strategy, accurately forecast revenue and renewals, and enhance customer engagement through data-driven consulting. You'll collaborate with sales and product teams to expand product adoption and drive account growth while managing risk and ensuring successful customer interactions.
The Recruiters are responsible for sourcing, interviewing, and selecting candidates for various job openings. They work to match candidates with the right roles within the organization.
The Digital Support Specialist at Nymbus provides support for clients by monitoring applications and managing customer inquiries through various channels. This role involves solving issues, performing account maintenance, and ensuring compliance with Service Level Agreements, all while delivering excellent customer service in a remote contact center environment.
Seeking an Onboarding Specialist to manage a portfolio of clients, drive education and adoption, contribute to growth and scalability, and gather product feedback. Ideal candidate is collaborative, detail-oriented, and passionate about providing a confidence-inspiring client experience.
The Renewals Specialist manages customer renewals by overseeing the renewal process, driving revenue, creating quotes and purchase orders, and collaborating with the Customer Success Management team to ensure customer satisfaction and achieve retention goals.
Top Companies in New York City, NY Hiring Customer Success Roles
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