Top Customer Success Jobs in New York City, NY
The QHSE Global Compliance Specialist oversees global regulatory compliance in HSE, ensuring product alignment with country standards, training teams, collaborating with stakeholders, and implementing compliance processes. The role requires maintaining accurate compliance records, tracking project quality and costs, and driving improvement initiatives.
The Customer Success Manager at Versapay will manage customer relationships, ensure successful onboarding, develop growth strategies, and address customer issues. This role involves collaborating with multiple teams and advocating for customer needs while facilitating training and reviews to drive retention and growth.
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As an Ecommerce Support Representative at Dutchie, you will assist dispensaries and consumers with the Dutchie ECommerce platform by troubleshooting hardware and software issues, providing technical support via email, phone, and chat, and contributing to product feedback. Your role is crucial for ensuring customer satisfaction and operational success.
The Onboarding Manager ensures successful and timely customer go-live transitions, serving as the main contact for onboarding issues. They facilitate education, manage project milestones, and coordinate go-live activities while addressing customer needs and risks throughout the onboarding process.
The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focusing on relationship management, driving service adoption, and managing retention. They develop success plans, resolve escalated challenges, and facilitate communication between customers and OSV teams, demonstrating competency in Workday's product suite.
The Senior Renewal Specialist is accountable for managing a diverse portfolio of subscription and SaaS renewals, working closely with sales teams and customers to maximize renewal and license growth, handling complex negotiations, and providing forecasts of the renewals pipeline.
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their satisfaction with the company's SaaS security solutions. You'll oversee onboarding, conduct training, monitor account health, and collaborate with sales for contract renewals, while also gathering client feedback for product improvement.
The Client Relationship Manager will maintain relationships with clients and advisors, manage a caseload, consult on plan operations, and ensure timely distribution of plan notices. The role provides a supportive work environment and requires a proactive approach to managing client accounts and resolving administrative issues.
The People Experience Specialist will design and implement initiatives to enhance employee engagement and job satisfaction. Responsibilities include organizing online and offline staff events and ensuring a positive work environment by addressing the needs of employees based on Maslow’s hierarchy.
The Client Strategy Associate will support the Brand Success team by managing brand accounts, facilitating external meetings, maintaining account data, and collaborating on project timelines. They will help ensure brand retention and optimize the client experience on the platform.
Top Companies in New York City, NY Hiring Customer Success Roles
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