Senior Client Success Manager

As a Senior Manager, Client Success at Simulmedia, you will be instrumental in driving the success of our clients in the entertainment space, while developing impactful media strategies to fuel new business growth. Your expertise in client engagement, understanding of tune-in trends, and strategic insight into the entertainment landscape will be essential for your success in this role.

Key Responsibilities:

New Business Development:

● Partner with Sales: Collaborate with the sales team to identify and seize opportunities for expanding our entertainment client base.

● Develop Compelling Media Strategies: Craft entertainment-focused strategies that demonstrate the power of Simulmedia's TV+ platform, resonating with prospective clients in the entertainment space.

● Industry Insights: Keep a pulse on entertainment industry trends and analytics, integrating insights into future go-to-market approaches.

Client Success Management:

● Client Liaison: Act as the primary point of contact for entertainment clients, ensuring satisfaction and measurable success with Simulmedia’s products.

● Tailor Solutions: Work closely with clients to understand their tune-in goals and challenges, customizing Simulmedia’s offerings to meet their unique needs.

● Deep Product Knowledge: Develop an expert understanding of Simulmedia’s TV+ platform and tune-in capabilities, articulating the value proposition to clients effectively.

● Proactive Campaign Management: Manage simultaneous campaigns, corresponding KPIs, delivery, and all aspects of campaign deliverables & workflow

Data-Driven Insights and Presentations:

● Optimize Campaigns: Leverage data insights to help entertainment clients maximize the impact of their TV advertising, both in pre-sale engagements and throughout the client relationship.

● Presentation Excellence: Deliver impactful presentations, showcasing Simulmedia’s tune-in solutions and how they drive entertainment business growth.

Cross-Functional Collaboration:

● Seamless Execution: Work closely with Sales, Client Success, Data Analytics, Marketing, and Product teams to ensure smooth execution of media strategies and client success initiatives.

Qualifications:

● 5-7 years of experience in media strategy and client success management, with a strong focus on Linear TV, Streaming, and Entertainment.

● Demonstrated success in creating and delivering persuasive client presentations.

● Strong analytical skills and problem-solving abilities.

● Deep knowledge of television advertising, particularly within entertainment and tune-in markets.

● Creative thinking with a knack for developing fresh engagement strategies.

● Excellent communication and presentation skills.

● Strong attention to detail while pivoting across clients and campaigns.

● Proven ability to work in a fast-paced, collaborative environment.

● Proficiency in data analysis tools and Microsoft Office, especially Excel and PowerPoint.

We're required to include a reasonable estimate of the compensation range for this role. Compensation decisions are dependent on the unique facts and circumstances of each case, but a reasonable estimate of the current base range for this role is $100,000 - $115,000. Note that this range is specific to national metro areas and that offers take into account a wide variety of potential factors considered in compensation, including but not limited to skill, qualifications, accomplishments, experience, credentials, and business needs. Simulmedia offers competitive pay relative to its peers plus a wide range of best-in-class, comprehensive, and inclusive employee benefits. To learn more, visit our Careers Website.