Top Customer Success Jobs in New York City, NY
The Client Success Manager is responsible for managing and nurturing relationships with assigned customers, providing onboarding and training, addressing customer issues, and driving contract renewals and upsells. The role focuses on enhancing customer satisfaction and advocating for client needs within CompStak.
As a Customer Success Manager, you will leverage expertise in customer relationships and affiliate marketing to enhance the effectiveness of our software suite. Your responsibilities include providing exceptional client support, understanding customer objectives, driving product adoption, and maintaining proactive relationships with accounts.
The Manager of Client Relations will serve as the primary relationship manager for clients at APX, driving value creation and business development. Responsibilities include executing client engagement strategies, collaborating with business teams for product and service enhancements, managing contracting and renewals, and pursuing growth opportunities through cross-selling and upselling.
Featured Jobs
As a Senior Associate Accessibility Specialist, you'll ensure digital accessibility by developing and updating JAWS scripts, collaborating with users and development teams to enhance user experiences, and embedding accessibility into product development processes. Your role involves testing new features for compliance with accessibility standards and coaching team members on best practices for accessible content creation.
The Account Director, Client Experience will oversee corporate communications projects, providing expert counsel in areas like executive visibility and media relations. Responsibilities include maintaining client relationships, leading cross-functional teams, developing communication plans, mentoring junior staff, and contributing to agency growth while demonstrating financial acumen.
As a Technical Account Specialist, you'll provide specialized technical support to customers, enabling optimal usage of Gong's platform by resolving complex technical challenges and conducting configuration audits. You'll act as a bridge between customers and internal teams to ensure customer success through effective use of technology.
As a Client Support Specialist, you will be the primary contact for clients, providing expert support, addressing their needs, and enhancing their experience with Sportradar's products and services. The role involves handling client communications, problem-solving, and maintaining high customer satisfaction.
As a Senior Valuation Specialist, you will execute valuation and appraisal assignments for corporate clients, REITs, and pension funds. Responsibilities include analyzing data, conducting market research, and preparing presentation results while collaborating with team members for exceptional client service.
Assist with new product launches, marketing materials, investor due diligence, competitor analysis, investor closing process, support fundraising team, and develop product knowledge in a leading credit investment firm.
As a Part-time Virtual Tutor, you'll empower K-12 students in subjects like math and reading, utilizing provided lesson plans and virtual tools. The role offers flexible scheduling and pays between $18-$22 per hour depending on the subject tutored and requires consistent availability throughout weekdays.
Top Companies in New York City, NY Hiring Customer Success Roles
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