Top Customer Success Jobs in New York City, NY
Co-Star is looking for candidates to submit their resumes in anticipation of future roles. The company values backgrounds that can contribute to their growth. They combine the humanities with technology to deliver personalized astrological insights and are known for their viral success and celebrity endorsements.
As a Customer Success Manager, you'll manage and enhance relationships with Melio's clients, driving engagement and retention. You'll develop a deep understanding of client needs to facilitate upselling and renewals, utilize internal tools for effective communication, and advocate for customer feedback within the organization.
The Senior Manager - Partner Specialist will drive the financial growth of independent artists through streaming strategies, managing relationships with DSP partners, and coordinating programs to maximize artist content performance. They'll analyze performance data and provide strategic insights to support artist development and achieve company goals.
The Client Manager at Interbrand acts as a key communicator and collaborator, managing key accounts/projects. Responsibilities include supporting senior managers, maintaining communication with clients and internal teams, nurturing strategic content, and ensuring projects are on budget and delivered on time.
The Customer Success Director at CommerceIQ will lead efforts to enhance customer satisfaction, retention, and adoption of the digital commerce platform. This role involves building relationships with executive stakeholders, negotiating contracts, managing cross-functional teams to deliver customer outcomes, and utilizing metrics to continuously improve customer engagement. Furthermore, the director acts as a thought leader in the CPG and e-commerce sectors.
The Sr. Manager of Client Success is responsible for leading relationships with programmatic clients, developing strategies for account management, ensuring client retention, and overseeing a team of Client Success Managers. This role involves collaboration with internal teams and driving successful client campaigns through effective communication and analysis.
The Customer Support Specialist at PitchBook provides direct support to clients via phone, email, and chat, troubleshooting issues to ensure high customer satisfaction. Responsibilities include achieving contact goals, documenting interactions in Salesforce, and collaborating with support teams to resolve queries.
This role involves managing a distributed compute environment, performing hardware and software installation and configuration, troubleshooting systems, and scripting to automate tasks in a technology-driven investment firm.
The Livestreaming Operation Specialist will partner with livestream hosts to develop promotional strategies, conduct training on product features, manage daily livestream operations on TikTok, monitor performance data, and build relationships with talent.
The Client Advisor is responsible for prospecting, identifying, and closing new commercial clients while providing risk management solutions. This role involves engaging in sales and marketing tactics supported by corporate resources, allowing Advisors to meet diverse client needs across personal and commercial insurance lines.
Top Companies in New York City, NY Hiring Customer Success Roles
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