Top Customer Success Jobs in New York City, NY
The Software Specialist will provide support, demonstrations, and training for NedGraphics Software, focusing on fabric analysis and project management. Responsibilities include technical support, onboarding customers, presenting software features, and validating new releases while ensuring customer success in the fashion and print design segments.
Seeking an onsite Production Specialist to handle printing, scanning, and copying jobs while maintaining equipment and assisting in inventory. The role involves supporting team members to enhance process efficiency and providing customer service at the counter.
The Senior Manager - Partner Specialist will coordinate and manage streaming strategies, working with DSP partners and internal teams to enhance the financial growth of independent artists. Responsibilities include fostering relationships, analyzing performance data, and facilitating events like listening parties to promote artist development.
As a Platform Success Manager at Morty, you'll be the primary contact for clients, helping them utilize the platform effectively. Responsibilities include building client relationships, identifying upsell opportunities, monitoring customer health metrics, and implementing tailored success plans to enhance client satisfaction and retention.
The Applications Support Senior Specialist supports AlixPartners' Engagement Technology Services by providing operational support for 3rd party applications, participating in data analysis and migrations, and improving system functionality. This role involves general server administration, technology support, and close collaboration with cross-discipline teams for various eDiscovery projects.
The Customer Success Engineer will engage with customers to address product-related queries, deliver training on KrakenFlex products, analyze customer needs for enhancements, and collaborate across teams to improve service offerings. This role involves problem-solving technical issues, assisting in onboarding new clients, and reporting user feedback for product development.
As a Customer Success Manager, you will ensure customer satisfaction by driving ROI and preventing churn. Your role includes managing relationships with enterprise clients, identifying revenue opportunities, and coordinating project deliveries. You will engage with executive stakeholders to measure program success and facilitate account expansions.
The Logistics Client Support Representative will assist clients by creating customer profiles, providing quotes, and ensuring smooth freight movement through coordination and communication. Responsibilities include daily customer communication and handling special requests to enhance customer relationships and satisfaction.
The Senior Customer Success Manager at Wix will be responsible for managing strategic partnerships and large accounts, interfacing with global stakeholders, ensuring customer growth, and delivering solutions tailored to customer needs. The role requires mastering the platform capabilities and managing both qualitative and quantitative metrics for customer success.
The Analysis and Insights Specialist will convert complex data into actionable insights to shape marketing strategies and improve campaign effectiveness. Responsibilities include analyzing data, forecasting outcomes using predictive modeling, delivering insights through engaging presentations, and collaborating with clients and internal teams to maximize value and drive strategic decision-making.
Top Companies in New York City, NY Hiring Customer Success Roles
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