Provide first-line IT support for hardware, software, and connectivity issues. Troubleshoot devices, assist with user account management, and help onboard/offboard employees while delivering excellent customer service.

The IT Operation Engineer focuses on supporting and managing IT operations, ensuring efficient systems, and contributing to research tasks.

The role focuses on leading the technical strategy and architecture for core business applications like ERP and CRM, ensuring scalable and secure integrations. Responsibilities include ownership of development, middleware architecture, API design, and long-term system health management.