Top Tech Jobs & Startup Jobs in New Orleans, LA

Design, deploy, and maintain AWS-hosted Kubernetes (EKS) infrastructure; build automation and AI-assisted runbooks; provide observability and incident response; ensure HIPAA-compliant, high-availability platform operations and mentor engineering teams.

Manage daily liquidity and cash positioning, perform bank reconciliations and payment processing, forecast cash flow, analyze bank fees, support audits and compliance, coordinate bank accounts, integrate treasury systems, monitor investments, and identify automation opportunities.

Design, develop, and maintain scalable Salesforce solutions, support cross-functional collaboration, improve deployment reliability, and mentor team members.

Develop and customize Salesforce applications using Apex, Lightning Web Components, Java/J2EE, APIs, and enterprise integration patterns. Build scalable solutions, write test classes, manage deployments, troubleshoot production issues, and apply Salesforce security, sharing, performance, and governor-limit best practices. Collaborate with architects, analysts, QA teams, and developers throughout design, development, testing, and support.

Develops and maintains technical documentation including architecture diagrams, user guides, software bills of materials, onboarding materials, cloud-service procedures, and cybersecurity documentation. Collaborates with engineers, government customers, and leadership; uses Azure DevOps to document work; advises on documentation tools and process improvements; manages priorities and ensures deliverables meet customer standards.

Provides administrative support to the Development Team by managing complex calendars, scheduling meetings, coordinating travel and expenses, drafting communications, maintaining donor and project data, supporting committee meetings, and tracking follow-up tasks. The role requires proactive prioritization, excellent writing and communication, discretion with sensitive information, and the ability to manage shifting priorities remotely across a distributed organization.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Lead a small infrastructure engineering team while remaining approximately 50% hands-on. Own production reliability and modernization of Swiftly’s Azure Kubernetes platform, complete migration from legacy infrastructure, improve developer experience, and deliver infrastructure initiatives. Set priorities, coach engineers, partner with security and compliance teams, establish pragmatic technical guardrails, and promote AI-assisted development and operations.

Oversee a team of engineers to build and maintain the IMPaCT software application, ensuring high-quality software delivery and security compliance.

Monitors and scores recorded call-center interactions against quality standards, identifies performance and compliance gaps, documents findings, recommends improvements, and collaborates with management on corrective actions. The representative communicates agent progress, attends calibration sessions, supports onboarding, performs live monitoring or coaching, and completes ad hoc quality projects. The temporary seasonal role supports Medicare sales programs during the Annual Enrollment Period, with possible extension into the Open Enrollment Period.