Top Tech Jobs & Startup Jobs in New Orleans, LA

Leads ERP consulting engagements and multi-phase implementations, including process analysis, solution design, project delivery, client training, testing, go-live support, troubleshooting, and scope management. Mentors consulting staff, supports sales engineering and product demonstrations, manages client communications, and oversees engagement profitability and billable targets. Requires master-level competency in NetSuite, Sage, or related ERP products and experience leading concurrent projects and implementation teams.

Provides technical customer support to online merchants through live chat, email, and occasional phone calls. Troubleshoots issues, gathers context, escalates bugs to engineering, identifies trends, and recommends improvements. The role also contributes to documentation, best practices, incident reporting, and merchant product expertise while collaborating within a remote swarm-support model.

The Learning Specialist facilitates virtual and onsite training across operations, leadership, customer care, and other programs. Responsibilities include learner engagement, classroom management, attendance and training records, technical support, stakeholder collaboration, feedback analysis, content reviews, pilot programs, and continuous improvement. The role evaluates learning effectiveness, supports facilitator readiness, maintains curriculum standards, and adapts delivery to diverse audiences and changing business needs.

Lead Services business operations for Financial Services accounts from sales through delivery. Partner with account leadership, sales, contracts, finance, project coordination, and delivery teams. Manage opportunity, pricing, contract, financial, and resource processes; standardize account activities; support consistent operations; and prepare weekly, monthly, and quarterly portfolio review materials.

Provide email, chat, and occasional phone support to B2B customers. Own issues from investigation through resolution or escalation, recreate scenarios in test environments, identify product solutions, anticipate customer needs, and meet productivity, satisfaction, and reliability goals.

Manage strategic client relationships across adoption, expansion, advocacy, and renewal. Help customers design and optimize learning programs using Absorb LMS, deliver training and enablement, measure program effectiveness and ROI, monitor account health, address risks, and identify expansion opportunities. Collaborate with Product, Support, and Professional Services while maintaining accurate client documentation.

Own US institutional sales for Prividium, targeting banks, asset managers, market-infrastructure providers, and payment firms. Responsibilities include account strategy, outbound pipeline creation, executive discovery, navigating complex regulated buying processes, negotiating strategic agreements, and delivering revenue outcomes. The role also feeds customer, competitor, and regulatory insights into product and go-to-market decisions. Candidates need enterprise B2B sales experience, institutional financial-services expertise, large-deal success, technical credibility, and experience selling emerging products.

Serve as the technical partner to institutional sales, leading discovery, solution architecture, demos, workshops, proofs of concept, evaluations, RFPs, security reviews, and implementation handoffs for Prividium. Translate regulated financial-institution requirements into credible blockchain architectures, coordinate cross-functional teams, manage technical expectations, and provide customer evidence to Product and Engineering. Build repeatable reference architectures and playbooks for the solutions-engineering function.

Lead enterprise sales for automotive dealer groups, owning the full sales cycle from pipeline development through close. Build relationships with dealer principals and operational leaders, conduct high-value discovery, lead pricing and contract negotiations, support demos and pilots, and convert pilots to paid customers. The role focuses on multi-rooftop deals, pipeline quality, revenue per deal, conversion rates, and representing Cerence at industry events. Approximately 30% travel to customer sites is required.

Analyze, clean, and validate data from multiple sources; build reports, dashboards, and visualizations; identify trends and opportunities; track KPIs; investigate discrepancies; document analytical processes; and communicate actionable insights to cross-functional business and product stakeholders.

Provide remote technical support for a health services platform through email, chat, and other channels. Troubleshoot and investigate platform issues, explain functionality, document solutions, monitor tickets, and escalate complex problems to engineering. Collaborate with Product and Engineering teams on customer feedback and recurring issues while contributing to internal knowledge bases. The role supports junior and middle-level candidates and may involve SaaS applications, APIs, logs, databases, SQL, and ticketing tools.

Supports project planning, scheduling, task tracking, meetings, documentation, stakeholder communication, reporting, and risk management. Follows up on deliverables, maintains status updates, assists project managers with administrative coordination, and helps improve workflows. This fully remote entry-level role offers exposure to cross-functional technology projects and opportunities to develop project management skills.

Own lifecycle marketing performance across patient onboarding, activation, early care, and retention. Design and analyze multichannel experiments, build reporting and dashboards, write SQL, diagnose funnel and segment performance, and integrate AI and machine learning signals into lifecycle journeys. Collaborate with Product, Operations, Data Engineering, Marketing Operations, Analytics, and Creative to improve patient outcomes and measurable business performance.

Leads marketing operations, lifecycle campaign infrastructure, and Dev & Deployment teams. Owns automation workflows, data architecture, campaign delivery across email, SMS, and push, platform integrations, QA, reporting, compliance, and experimentation. Partners with Product, Data, Engineering, and Marketing Technology to build scalable, personalized patient communications and apply AI-driven optimization.