Top Tech Jobs & Startup Jobs in New Orleans, LA

Develop custom ServiceNow applications for work order management, scheduling, and dispatch. Collaborate with stakeholders and technical SMEs, enhance event rules and CMDB binding, build REST integrations and user interfaces, and configure Discovery, Service Mapping, MID Servers, Service Graph Connectors, and multisource CMDB. The role also involves creating discovery patterns, preventing duplicate CIs, configuring identification rules, migrating patterns across environments, and supporting multi-tier service discovery.

Conduct performance analysis, identify training and performance improvement needs, consult with business leaders, facilitate learning labs and instructor-led training, coach managers and advisors, support change management, evaluate training effectiveness, and manage multiple projects. The role also includes call observations, root cause analysis, needs assessments, and developing holistic performance solutions such as courseware, job aids, and other resources.

Conducts manual and automated software testing across requirements, user workflows, edge cases, regressions, APIs, and data validation. Creates test cases, investigates and documents defects using SQL, logs, browser tools, and source code, and contributes Playwright automation within CI/CD pipelines. Collaborates with engineers and product teams, supports accessibility and security-conscious testing, follows HIPAA data-handling practices, and uses Claude Code responsibly to improve test design and investigation.

Define technical visions and architecture for products, platforms, and enterprise systems. Evaluate emerging technologies, lead proofs of concept, and design scalable cloud-native, distributed, and hybrid solutions. Establish engineering standards, assess technical risks, conduct architecture reviews, and guide modernization initiatives. Collaborate with customers and stakeholders, support engineering teams through complex decisions, mentor technical leaders, and contribute to product roadmaps, DevOps practices, and technology strategy.

Leads cross-shore technology teams supporting partner onboarding, integration, testing, resiliency, and production readiness. Troubleshoots integration defects, performs root-cause analysis, coordinates Agile fixes, and manages testing enablement including mock data, intake workflows, and test data. Partners with engineering, infrastructure, and product teams on change and release management, mentors stakeholders, supports critical incidents, and drives process improvements using Java, web services, databases, cloud platforms, CI/CD, and monitoring tools.

Monitors and processes HR requests through a shared ticketing system, including Workday transactions, mass loads, employee data audits, organizational changes, compensation updates, and terminations. Supports HR managers, system testing, enhancements, process redesign, governance, and data integrity. Collaborates with HR, Finance, Legal, and vendors across multiple countries while meeting service-level targets and improving operational efficiency.

Own discovery, prioritization, definition, and delivery of controlled-substance reporting and data products. Analyze complex datasets using SQL and Tableau, translate customer, regulatory, and business needs into product requirements, and guide roadmap tradeoffs. Partner with customers, engineering, analytics, and stakeholders on data governance, AI-enabled analytics, UAT, documentation, and customer adoption while becoming the subject matter expert in a highly regulated healthcare domain.

Leads complex aerospace and robotics customer programs from scoping through production and launch. Coordinates Sales, Solutions Engineering, Fulfillment, manufacturing, and customer stakeholders; manages risks, timelines, budgets, quality requirements, and status communication. Provides subject-matter expertise in aerospace and robotics manufacturing, drives process improvements, reduces costs, and promotes advanced manufacturing technologies. Requires customer-facing leadership, engineering knowledge, and experience with NPD, NPI, CNC machining, additive manufacturing, 3D printing, and assembly.

Sell Precisely’s Data Integrity SaaS solutions throughout the Northeast territory. Responsibilities include generating pipeline and revenue, managing complex sales cycles, expanding existing accounts, developing client relationships, collaborating with marketing and sales engineering teams, leveraging channel partners, forecasting territory performance in Salesforce, and supporting regional sales strategy.

Lead delivery and adoption of an AI-enabled PMO across Professional Services: own program end-to-end, identify high-impact AI use cases and ROI, deliver billable client engagements, enable and train teams, govern AI outputs, and run program cadence including backlog, reporting, and stakeholder alignment.

Investigate and resolve complex customer-reported issues in large Java enterprise codebases, perform root-cause analysis, deliver production-ready fixes, use AI-assisted debugging and test generation, contribute to documentation and product enhancements, and participate in on-call pager rotations.

Lead Alpaca’s media and content strategy, building an AI-first content operating system and scalable media brand. Own editorial voice, podcasts, video, newsletters, executive thought leadership, distribution, audience growth, governance, measurement, and optimization. Transform company initiatives into multi-channel content while partnering across business functions. Build and manage a world-class content and media team focused on brand influence, audience engagement, and commercial impact.

Own the product lifecycle and architecture for Alpaca’s clearing infrastructure, including brokerage, custody, ledgers, settlements, stock records, regulatory books, asset movement, and multi-currency support. Partner with engineering, operations, finance, compliance, legal, treasury, risk, and product teams to build scalable, regulator-ready systems across global asset classes. Translate complex clearing requirements into technical designs, prototypes, and production infrastructure while leading teams in a high-growth environment.

Designs and scales mission-critical market data services for stocks, options, crypto, and foreign exchange. Responsibilities include developing backend systems, maintaining software quality and test coverage, participating in code reviews, troubleshooting incidents, and building developer-focused APIs and infrastructure using modern cloud, containerization, and orchestration practices.

Lead design and implementation of backend services for payments, billing, ledgers, settlements, and reconciliation. Drive architecture, integrate with external payment and banking partners, ensure financial accuracy, security, compliance, scalability, and operate mission-critical production services.