Top Account Manager (AM) Jobs in Nashville, TN

Own and grow a portfolio of enterprise accounts through retention, expansion, upselling, cross-selling, renewals, executive relationship management, and commercial negotiations. Develop account plans, identify growth opportunities, engage senior stakeholders, support adoption and value realization with Customer Success, resolve commercial issues, and advise customers on organizational change and platform adoption.

Lead and mentor an account management team, develop and execute client retention and growth strategies, build strong client relationships, identify new business, collaborate cross-functionally to deliver insurance solutions, ensure SLAs and compliance, monitor market trends, and drive performance through reviews and coaching.

Manage and grow healthcare facility accounts by expanding service utilization, reactivating dormant clients, generating staffing demand, securing requisitions, negotiating contracts, and building long-term relationships. The role requires proactive outreach through phone, email, and in-person interactions, high-volume activity management, client-focused problem solving, lead generation, and achievement of performance goals in a fast-paced environment.

Manages employee benefits client accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, preparing renewals and proposals, analyzing plan options, calculating premiums and payroll deductions, supporting open enrollment, processing carrier transitions, maintaining compliance with benefits regulations, and advising clients. The role also supports producers with new and renewal business while maintaining accurate account records and strong carrier relationships.

Manage a high-volume SMB customer portfolio focused on renewals, retention, and expansion within the Life Sciences and Healthcare sectors. Engage customers, identify needs, recommend value-added solutions, execute renewal strategies, maintain product and market knowledge, manage sales pipelines, and provide accurate renewal forecasts and updates to leadership. The role is fully remote within the continental United States and requires collaboration across global time zones.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Own and grow strategic commercial enterprise accounts, build executive relationships, develop account plans, pursue new opportunities, and lead complex technology solution sales. The role delivers networking, cloud, cybersecurity, collaboration, data, AI, and professional services solutions while coordinating internal teams and technology partners. Success includes achieving revenue and gross-profit objectives, maintaining a strong pipeline, expanding existing accounts, and generating at least $2 million in annual gross profit.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Responsible for driving revenue growth through strategic National Partners by developing joint business plans, setting sales targets, and executing go-to-market strategies for 1Password.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and expansion opportunities. Build client relationships, negotiate contracts, generate proposals, manage sales pipelines, and support land-and-expand initiatives. Partner with internal teams throughout the customer lifecycle, maintain product knowledge, and contribute to sales process improvements. The role requires 5+ years of client relationship and revenue-growth experience, with SaaS sales and Salesforce experience preferred.

Manage municipal and utility customer relationships across Tennessee, providing tailored smart water technology solutions. Advise clients on AMI, smart metering, and water quality advancements; collaborate with internal teams and industry partners; participate in trade shows; and provide customer and market insights to support product development. The role requires strong communication, relationship-building, Salesforce and Microsoft Office proficiency, and travel up to 75% within the territory.

Manage key partner accounts and operationalize partnership programs across sales, product, marketing, and professional services. Deliver partner training and enablement, oversee deal registration and lead distribution, coordinate joint marketing and go-to-market initiatives, track partner and campaign performance, resolve conflicts, and drive partner adoption, pipeline, and revenue outcomes. The role requires strong relationship management, negotiation, cross-functional alignment, and executive communication skills within payments, fintech, or SaaS.

Manage employee benefits accounts, coordinate client and carrier workflows, support renewals and bids, conduct enrollment meetings, resolve claims and eligibility issues, and recommend benefit-plan changes. The role develops client relationships, coordinates third-party vendors, maintains compliance awareness, and supports sales and service activities. This is a remote Houston-based position requiring occasional travel to Richardson, Texas.

Own renewals, expansions, upsells, pricing negotiations, and revenue outcomes across customer accounts. Build a repeatable expansion playbook, partner with Customer Success Managers on account strategy, engage CFOs and finance teams, track account health signals, and develop enough product fluency to discuss implementations and technical questions credibly. Identify at-risk accounts and coordinate retention strategies with leadership.

Manage a high-volume book of approximately 200 small commercial insurance accounts. Serve as the primary client contact, handle policy changes, endorsements, certificates, audits, billing questions, renewals, documentation, and carrier coordination. Maintain accurate records in AMS360, meet service deadlines, support retention targets, and collaborate with internal teams while delivering responsive, detail-oriented client service.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.

Drive B2B sales by prospecting, qualifying, and closing new business while managing and growing existing accounts. Consult with customers to recommend Cloud, Security, VoIP, ISP and Google-integrated solutions, use CRM/AI tools to track progress, and maintain relationships through in-person field meetings within an assigned Nashville territory.

Sells fire and security services, develops new business, manages customer accounts, and grows territory revenue. Responsibilities include outside sales calls, cold calling, pipeline management, customer surveys, relationship building, and collaboration with internal teams, vendors, and coworkers. The role requires professional communication, Microsoft Office proficiency, a valid driver’s license, vehicle cleanliness, background and drug screening, and compliance with safety and company policies.

Manage client onboarding, campaign execution, optimization, reporting, and ongoing account relationships for CTV and digital advertising clients. Collaborate with Sales, Ad Operations, Finance, Product, and vendors to exceed client goals. Responsibilities include retaining and growing accounts, identifying upsell opportunities, analyzing campaign performance, presenting recommendations, troubleshooting issues, forecasting revenue, and managing at-risk account plans.

Manage government sales accounts in the SLED market by following up on leads, developing customer relationships, preparing quotes and bids, entering orders, maintaining CRM records, coordinating with vendors, and supporting account growth. The role requires knowledge of government contracts, responsive customer service, accurate order tracking, sales planning, and strong communication. It is office-based in Nashville, Tennessee, with occasional handling of demo equipment and trade show exhibits.

Leads Coca-Cola’s Albertsons account across the West Coast, developing customer strategies, joint business plans, annual negotiations, selling stories, and execution plans. Manages cross-functional teams, bottler relationships, customer performance reporting, financial metrics, and trade spend. Requires CPG national account management experience, syndicated data analysis, buyer relationships, strong business skills, and 30% travel.

Serves as the primary contact for MoneyPass financial institution clients, providing operational support, resolving service issues, coordinating internal and external partners, and managing client communications. Leads operational reviews, tracks service metrics, supports onboarding and product changes, escalates issues, recommends service improvements, and contributes to automation and process optimization. The role requires strong communication, organization, problem-solving, accountability, and client service skills.

Owns regional growth across government and institutional markets by prospecting, managing sales pipelines, building relationships, preparing bids and RFP/RFQ responses, leveraging cooperative purchasing contracts, and achieving revenue targets. The role collaborates with sales, project management, and operations teams to deliver awarded business, maintains CRM and forecasting records, and represents the company at industry events. Travel throughout the assigned territory is required 50–75% of the time.

Manage and grow referral partnerships with technology, HCM, benefits, accounting, and financial advisor partners serving SMBs. Build strategic networks, generate leads, establish performance metrics, develop go-to-market strategies, resolve partnership issues, and collaborate with Sales, Product, Marketing, Legal, and Finance. The role is quota-driven, relationship-focused, and requires field presence three days per week.

Manage and grow SOCi’s existing B2B customer accounts through renewals, upsells, cross-sells, contract negotiations, and executive relationship management. Build account plans, identify expansion opportunities, present ROI-driven business cases, maintain accurate forecasts, and collaborate with Customer Success, Product, Marketing, Sales, and Legal. Represent SOCi at customer events and serve as a subject matter expert on localized marketing solutions.