Top Customer Support Jobs in Nashville, TN

Supports publisher customers by answering questions, troubleshooting issues, resolving complaints, managing requests, and coordinating with internal teams. Provides guidance on IngramSpark and Lightning Source services, maintains accurate customer records, supports third-party service agents, attends customer meetings, and contributes to sales growth through effective upselling.

Receives structured training to investigate and resolve auto physical damage insurance claims. Responsibilities include assessing coverage and compensability, gathering evidence, identifying potential fraud, setting reserves, determining settlements, issuing payments, communicating with claimants and customers, maintaining claim records, and adapting to new digital tools. The associate must obtain required insurance adjuster licenses within three months and progress toward independent claims handling.

Provide a welcoming experience for apartment prospects, residents, and vendors. Responsibilities include responding to inquiries, answering calls, giving property and apartment tours, preparing homes for showings and move-ins, maintaining quality standards, organizing packages, supporting community events and social media, and managing community communications and vendor relationships. The role requires a flexible schedule including evenings and weekends, with opportunities for advancement.

Handles incoming customer questions through live chat, email, and social media correspondence. Resolves website navigation, service, and general customer concerns; escalates issues when appropriate; promotes client products and services; maintains professional communication; builds customer relationships; meets performance standards; and provides administrative and overflow support to the customer service team remotely.

Serves as the primary contact for customer questions, concerns, orders, and service issues. Processes incoming calls, emails, and orders accurately; monitors order reports, inventory, and delivery risks; and coordinates with Sales, Production Planning, Distribution, and manufacturing teams. Maintains customer communication, manages expectations, escalates risks, and supports positive customer relationships through professional, empathetic service.

The Indoor Guide at Climb is responsible for customer service, risk management, belay lessons, inventory assistance, and maintaining the gym environment.

Provide remote customer support for top-tier brands: troubleshoot issues, manage customer transactions, deliver empathetic service, protect customer data, and maintain case accuracy while juggling priorities.

Provide client service support for an insurance firm: handle financial/insurance tasks, communicate professionally with clients and team members, use Word and Excel, maintain attention to detail, Monday–Friday daytime schedule, growth-oriented role.

Provide phone and ticket-based customer support for major brands. Assist customers, resolve concerns, explain products and services, follow written workflows, accept feedback, and work flexible weekday and weekend shifts. This remote contractor role requires a dedicated Windows 10 or newer computer, quality headset, MSQ security software, and a 2FA app.

Provides phone, email, ticket, and device-signal support to clients and customers. Responsibilities include documenting interactions, troubleshooting basic technical issues, dispatching service requests, educating users, meeting call-queue and service-level metrics, and escalating complex concerns with team guidance. The role requires clear communication, empathy, accurate data entry, basic technology knowledge, and a high school diploma.