Top Customer Support Jobs in Nashville, TN

Lead and scale high-performing support and dispatch teams, optimize processes, integrate AI, and collaborate cross-functionally to enhance transportation services.

The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.

Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.

The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.

As a Mobile Crisis Dispatcher, you'll handle emergency calls, collect information, and coordinate crisis response teams while maintaining professional relationships.

The Account Relations Representative is responsible for onboarding, managing customer relationships, resolving escalated issues, and supporting distribution partners in the financial services industry.

The Measure Technician performs in-home measurements, provides customer service, and maintains relationships while interacting with customers daily. They complete appointments efficiently and accurately, ensuring customer satisfaction and engagement. This role supports the Measurement Services center by coordinating installations and achieving services goals.

The Insurance Claims Specialist manages patient accounts, submits claims, follows up on unpaid claims, and provides customer support, ensuring compliance with regulations.

Teaching Assistants will support learners in virtual training programs by providing guidance, answering questions, and facilitating discussions, both synchronously and asynchronously, while also grading assignments and offering individual support sessions.

Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.