Top Operations & Support Jobs in Nashville, TN

Performs follow-up communications and coordination to ensure tasks and client issues are resolved in a timely manner. Documents interactions, updates records, collaborates with internal teams, and maintains consistent outreach to support operational goals.

Provides phone, email, and text support to customers, partners, drivers, and community members. Resolves delivery issues, monitors in-progress deliveries, takes corrective action, documents interactions in Salesforce, and collaborates across departments. The role requires strong communication, empathy, problem-solving, troubleshooting, adaptability, and availability for evenings, weekends, and holidays in a remote-first environment.

Provides administrative and operational support for a nonprofit Indigenous stewardship network. Responsibilities include office and records management, scheduling, correspondence, financial administration, donor and grant support, HR assistance, program logistics, communications, board governance, and compliance. Requires nonprofit or comparable administrative experience, preferably with Tribal or Native organizations, plus proficiency with Microsoft Suite and experience processing invoices and reconciling bank statements.

Provides Tier 2 technical support for JOMIS Health Care Delivery mobile and web applications across enterprise, deployed, disconnected, and tactical environments. Responsibilities include advanced troubleshooting, deployments, system integrations, monitoring, mobile device management, documentation, change management, user guidance, and DoD cybersecurity compliance. The role collaborates with engineering, product, cybersecurity, and hosting teams to maintain application readiness, reliability, security, and operational performance.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Leads and develops the program management leadership team, establishes operational vision, strengthens systems and processes, and aligns operations with growth initiatives. The role is accountable for program excellence, team performance, organizational culture, client satisfaction, coordinator engagement, and scalable delivery. It requires strategic execution, multi-layer leadership, cross-functional collaboration, and monthly travel for retreats, summits, and industry events.

Leads revenue operations across sales, customer experience, marketing, finance, and product. Oversees forecasting, pipeline management, territories, quotas, reporting, dashboards, CRM administration, integrations, and data quality. Manages revenue operations analysts and improves customer lifecycle processes, retention, upsell, and cross-functional workflows. Uses Salesforce and related revenue systems to deliver actionable performance insights, support business reviews, and drive revenue growth.

Manage end-to-end advisor transitions onto Savvy's platform: prepare and validate paperwork, run data validation, coordinate with custodians/vendors/internal teams, communicate with advisors, monitor progress, and improve transition processes to scale operations.

Part-time remote fellow supporting sports-tech website operations, live event monitoring, content creation, help desk requests, SEO, content strategy, user-behavior analysis, and Contentstack CMS management. The role provides Team USA athletes exposure to customer success, project management, digital marketing, and live operations while working off-business hours during the sports season.

Provide Tier 1 technical support for healthcare communication and scheduling applications. Handle phone, chat, and portal requests; troubleshoot message delivery, content, connectivity, and configuration issues; manage user accounts; educate end users; configure workflows; and collaborate with hospital IT, customer success, integration, and technical teams on escalations. This is a fully remote role supporting a 24/7/365 operation with day, night, weekend, and holiday coverage.