Top Tech Jobs & Startup Jobs in Nashville, TN

Designs retrieval architectures, develops and evaluates AI agents, and owns production deployments for healthcare applications. Responsibilities include hands-on coding, release management, on-call support, cross-functional collaboration, and ensuring HIPAA-compliant security. The role requires software development experience, cloud and CI/CD knowledge, AI architecture expertise, and experience with agent frameworks, language models, RAG, multi-agent systems, and evaluation frameworks.

Senior Commercial Counsel will lead commercial contracting and negotiations for customer, vendor, partnership, licensing, NDA, and SaaS agreements. The role advises Sales, Product, Operations, Finance, and other teams; develops legal templates and processes; supports AI and data governance, product launches, international expansion, M&A, corporate governance, and intellectual property matters. The position requires balancing legal risk with business objectives in a fast-paced health technology environment.

Provide technical customer support for Lob’s direct mail API and dashboard. Troubleshoot API errors, webhooks, HTML templates, address verification, and delivery tracking using logs and diagnostic tools. Resolve Zendesk tickets within SLA, explain technical issues clearly, escalate complex cases, identify security and fraud concerns, track recurring product friction, and create help center resources and response macros. The role requires strong communication, prioritization, technical curiosity, and the ability to support both technical and nontechnical customers.

Provides administrative, operational, and program support for employee experience, engagement, and business partner teams. Responsibilities include responding to employee and manager questions, coordinating lifecycle processes, maintaining Workday transactions and records, supporting performance and talent programs, analyzing employee feedback, and administering culture, recognition, mentorship, and engagement initiatives. The role also supports communications, events, reporting, scheduling, and cross-functional talent programs while handling sensitive information with discretion.

Lead the technical direction, architecture, and development of Compass, an LLM-powered agent platform. Design multi-agent systems, MCP and A2A integrations, orchestration, evaluation, and observability infrastructure. Drive cross-team technical projects, production support, engineering quality, mentoring, and adoption of AI-assisted development practices. Partner with Product, QA, Design, Operations, and Engineering stakeholders to deliver reliable agentic systems.

Build and maintain authentication and fine-grained authorization systems using Auth0 and OpenFGA. Own OAuth 2.0 and OpenID Connect implementations, identity federation, token flows, and permissions for AI agents. Lead cross-team technical projects, set engineering standards, review code, and mentor engineers. The role requires strong backend development skills and experience with identity providers, ReBAC systems, and complex multi-tenant authorization models.

Leads architecture and technical direction for scalable, high-availability software services. Owns complex, multi-team initiatives, makes autonomous technical decisions, partners cross-functionally, mentors engineers, establishes standards, and advocates for quality. The role develops mission-critical systems supporting millions of endpoints and requires deep Java expertise, scalable system design, API development, relational databases, and strong testing practices.

Automates browser-based workflows with Selenium, PowerShell, and Python; extracts and transforms data; supports AWS provisioning through Ansible; performs SQL queries and reporting; identifies workflow automation opportunities; troubleshoots scripts and data processes; and documents processes for long-term maintenance.

Develop and scale backend Java and Kotlin software powering patch discovery, packaging, and deployment across millions of endpoints. Design scalable systems, APIs, data structures, caching solutions, and relational databases while maintaining high testing and code-quality standards. Collaborate with AI workflow, server, platform, design, and product teams. Occasional React or Angular work may support patching workflows and dashboards.

Own and define IAM strategy for corporate and production environments. Migrate Okta to Terraform, design least-privilege access, automate provisioning/deprovisioning and access reviews, build/manage MDM/MAM tooling, partner with platform and engineering teams, and serve as the IAM subject matter expert across Security, IT, and Engineering.

Manages high-risk, complex customer escalations from initial contact through resolution across phone, chat, and email. Evaluates customer, legal, financial, operational, and reputational risks; prepares executive and regulatory communications; coordinates with Legal, Finance, and cross-functional teams; and exercises independent judgment on exceptions and reimbursements. Identifies root causes, recurring trends, and process improvements while using AI tools to improve resolution efficiency and customer retention.

Manages a Fortinet partner-funded business development team and leads strategic relationships between Fortinet and CDW. Develops engagement plans, drives revenue and profit growth, coordinates sales and services teams, facilitates pipeline reviews, educates stakeholders, manages accountability processes, and executes joint marketing initiatives. The role also oversees partner communications, business tracking, quarterly meetings, and scalable strategic planning processes. Travel averages 4–5 days per month.

Leads accounting and financial oversight for managed and professional services revenue, including ASC 606 revenue recognition, cost accounting, gross margin reporting, close activities, estimates, accruals, controls, and audits. Partners with Services, Sales, Operations, Legal, Technology, and FP&A to establish scalable processes and support new offerings. Manages and develops the accounting team while driving automation, data quality, operational improvements, and AI adoption.

Edit and produce high-volume short-form videos for social media, paid advertising, product promotions, and digital experiences. Repurpose existing footage, create motion graphics and animations, optimize content for platform-specific formats, and iterate based on performance data and feedback. Collaborate with marketing, brand, design, and video teams while maintaining organized assets and brand consistency. Provide shoot guidance and contribute creative concepts, hooks, and formats for giveaway, membership, and commerce-focused content.

Manage technical programs involving software and hardware deployments across engineering, operations, supply chain, compliance, security, and business teams. Create project plans, schedules, milestones, status reports, and risk mitigation plans. Coordinate migration and upgrade initiatives, support ISO 27001 audit actions, improve program execution processes, and identify AI opportunities to increase efficiency. Apply Agile methodologies while communicating progress and impacts to stakeholders and executives.

Manage customer renewals, retention, and account expansion across direct and channel relationships. Lead customer review calls, assess usage and churn risk, prepare renewal quotes, process orders, maintain CRM records, collaborate with distributors and resellers, and meet sales quotas. The role requires technology inside sales experience, strong communication, CRM proficiency, organization, and a self-motivated, customer-focused approach.

Implements enterprise software solutions for customers and partners, from technical assessment and planning through deployment, testing, training, and project completion. The role installs and integrates Imprivata products with healthcare, identity, virtualization, database, and mobile device management technologies. Responsibilities include troubleshooting Windows environments, coordinating project activities, maintaining implementation methodologies, developing technical documentation, conducting workshops, and delivering advanced customer and partner training. Extensive domestic travel of approximately 75% is required.