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Leads the data infrastructure platform team responsible for production services supporting batch, streaming, analytics, and machine learning workloads. Oversees people leadership, platform strategy, reliability, security, scalability, cost efficiency, incident response, roadmap execution, and cross-functional collaboration. Builds self-service developer experiences, standardized CI/CD, observability, infrastructure automation, and service ownership practices across Airflow, Flink, Spark, Kafka, Snowflake, Iceberg, AWS, and ML platforms.

Own enterprise voice AI deployments for strategic restaurant customers, from technical discovery and architecture through integration, go-live, optimization, and production support. Write code, configure APIs and workflows, troubleshoot live issues, and collaborate with customer engineering teams and business leaders. Develop reusable deployment tools, reference architectures, and playbooks while translating field challenges into product improvements. Partner closely with Sales, Product, and Engineering and serve as a trusted technical escalation point.

Sources, qualifies, negotiates with, contracts, onboards, and manages vendors across assigned markets and service lines. The role monitors vendor performance, ensures insurance and compliance requirements, analyzes capacity and location alignment, resolves escalated client issues, and recommends improvements or vendor termination. It also supports account onboarding, vendor relationships, meetings, projects, and occasional travel to assess vendor opportunities.

The Sales Development Representative generates new business and expansion opportunities across strategic prospect and customer accounts. Responsibilities include account research, stakeholder mapping, personalized multichannel outreach, intent-signal analysis, whitespace identification, qualified meeting generation, Salesforce data maintenance, and strategic account planning. The SDR partners with Account Directors to support account-based selling and provide actionable prospect intelligence.

Lead sales operations by optimizing contracting, forecasting, deal execution, reporting, dashboards, sales technology adoption, and Salesforce data hygiene. Analyze performance, improve forecast accuracy, coordinate contract workflows, develop executive presentations, and manage sales meetings, events, and offsites. Partner with sales leaders, executives, and cross-functional stakeholders to improve operational consistency and support scalable revenue growth.

Own and improve Onebrief’s corporate security stack across endpoints, identity, SaaS, browsers, Zero Trust, EDR, SIEM, and MDM. Establish secure configuration baselines, detect and remediate drift, integrate telemetry, and build API-driven or infrastructure-as-code automation. Translate CMMC 2.0 and NIST-aligned requirements into continuously validated technical controls and reliable audit evidence. Partner with Corporate IT, Security Operations, GRC, and application owners to strengthen security posture and reduce manual compliance work.

Own and maintain complex datasets, data processes, and client-facing dashboards. Partner with account, strategy, operations, and product teams to deliver data products, identify analytics opportunities, and improve business intelligence capabilities. Lead cross-functional project engagements, developing team processes and client deliverables while translating client requirements into effective data solutions.

Manage day-to-day direct mail campaign operations, including client calendars, artwork collection, production plans, proofreading, and final print approvals. Coordinate with clients, design, and production teams to ensure timely, accurate mailings. Support special projects involving accounts receivable, recruiting, HR, and CRM management. The role requires strong organization, communication, attention to detail, time management, problem-solving, and client relationship skills.

Leads threat hunting, detection engineering, incident response, vulnerability management, and security platform ownership across endpoint, identity, network, cloud, application, and SaaS environments. Designs and operates security controls, automates workflows using scripts and APIs, manages incident response and assessments, improves network security, establishes metrics, and supports compliance with NIST, ISO 27001, SOC 2, and financial-services requirements. Mentors junior staff and advises cross-functional teams.

Turn data into product and business decisions through metric design, experimentation, causal analysis, data modeling, deep-dive analysis, dashboards, and data storytelling. Partner with Product, Finance, GTM, Growth, and Engineering leaders to measure impact, influence priorities, and improve company-wide data practices. Model analytical data in dbt, collaborate with data engineering, and help shape an AI-first data team.