Top Tech Jobs & Startup Jobs

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Conduct outbound consultation calls with clients about credit card processing, assess merchant needs, recommend cost-effective solutions, and convert leads into merchant account applications. Provide customer service, manage client relationships, communicate by phone and email, follow up on pricing quotes, and support other customer service teams. The role requires learning point-of-sale systems and credit card terminals while using consultative sales, negotiation, and problem-solving skills.

Provides end-to-end service delivery and account administration for complex national group insurance clients. Serves as the primary client contact, manages communications and relationship needs, recommends plan and service improvements, leads audits and reporting, supports RFPs and contracts, and coordinates cross-functional teams. Requires strong employee benefits knowledge, client-facing account management expertise, organizational skills, and proficiency with Microsoft Office and collaboration tools.

Lead FP&A for global Value Services supporting Customer Success, Professional Services, Support, and related teams. Partner with the CCO, manage a team of three, own budgeting, forecasting, financial modeling, performance reporting, executive presentations, ad-hoc analysis, process improvements, headcount and spend controls to optimize margins and support strategic initiatives.

Own enterprise new-logo acquisition and expansion while personally closing complex, high-value deals and carrying an individual quota. Hire, coach, and develop Enterprise AEs and SDRs; establish forecasting, pipeline, conversion, and sales operating cadences. Partner with Marketing, Product, Customer Success, Partnerships, Legal, and Finance, while presenting performance and strategic recommendations to executives and the board.

Leads AI engineering and advanced analytics initiatives for AML and sanctions clients. Develops scalable data, visualization, and analytics solutions; validates data integrity, security, and compliance; identifies system linkages and optimization opportunities; manages client relationships and project execution; and mentors teams delivering innovative AI solutions.

Lead and build Hex’s western Enterprise Account Executive team. Recruit, hire, onboard, coach, and retain sellers while establishing performance rhythms, improving enterprise deal execution, and managing complex sales cycles. Partner with RevOps, SDR, Marketing, and Product on territory strategy, positioning, lead quality, and sales tooling. Build executive relationships and help shape go-to-market strategy for large organizations. Travel is required as needed for customer meetings, QBRs, and team development.

Leads global brand strategy, including positioning, messaging, brand architecture, naming, governance, and activation. Translates audience insights, market dynamics, and business priorities into differentiated strategies, campaigns, creative briefs, and go-to-market direction. Partners with marketing, product, creative, sales, legal, compliance, and research teams; manages complex workstreams and external partners; presents recommendations to senior leaders; and uses brand and campaign performance data to optimize strategy.

Designs and conducts quantitative and qualitative customer research focused on apps, websites, and digital experiences. Develops surveys, usability tests, interviews, and observational guides; analyzes data; and translates findings into actionable recommendations for marketing and business teams. Manages tracking studies, vendors, project logistics, timelines, and invoices while coordinating stakeholders and applying innovative research methods.

Supports a portfolio of clients through proactive communication, issue resolution, onboarding, adoption campaigns, renewals, training coordination, and self-service enablement. Maintains CRM records, monitors client engagement and utilization, identifies retention or growth risks, and collaborates with internal teams to deliver consistent service. The role follows established playbooks while supporting high-volume client portfolios and peak-season financial reporting and proxy services.