Top Tech Jobs & Startup Jobs

Partner with Sales to conduct technical discovery and design penetration testing and security assessment solutions. Develop scopes, estimates, SOWs, and proposals; act as pre-sales technical SME; ensure smooth handoff to delivery, identify technical risks, and build trusted client relationships.

Lead design, development, and administration of enterprise Power BI reporting, semantic models, and Azure-based data pipelines. Deliver executive dashboards, KPIs, advanced analytics, and governance; mentor teams and modernize BI capabilities while ensuring performance, security, and data quality across the organization.

Lead product for the core NewsBreak app experience: define goals, write PRDs, drive cross-team delivery for the For You feed, prioritize experience issues by predicted churn impact, scale validated directions, and manage one PM to close the loop on high-priority issues.

The Head of Customer Success at Parallel Systems will manage the customer lifecycle post-contract, ensuring successful implementation, adoption, and expansion, while leading relationships with C-suite executives and managing large enterprise customers.

Own post-sales for a large portfolio of startup and SMB customers: drive onboarding, product adoption, retention and expansion. Build scalable onboarding, education, and lifecycle programs, monitor customer health, create playbooks and enablement content, and partner with Sales, Product, Engineering, and Marketing to improve the customer journey and product based on feedback. Use automation and AI to scale operations.

Provide administrative and program support at the Wheeler AFB branch: maintain member data, handle reporting and correspondence, manage petty cash and deposits, assist program delivery and volunteer coordination, support events, perform office upkeep, and respond to customer inquiries under the Branch Director's supervision.

Own member inquiries from first contact to resolution across email, live chat, and occasional phone. Triage and prioritize tickets, verify accounts, resolve bookings, cancellations, modifications, and billing issues, coordinate with operations and suppliers, maintain canned responses and help content, and surface recurring problems for root-cause fixes.

Lead preparation and development of high-quality proposals and qualifications packages. Write, edit, and format proposal content; manage templates and resumes; coordinate subject matter experts; meet strict deadlines; ensure quality and compliance with RFP/RFQ requirements; perform market research and improve proposal processes.

Lead and mentor a Southeast Asia engineering team; ensure code quality and testing; drive project progress; define integrations strategy; design, build, and maintain third-party integrations; align engineering efforts with product and leadership.

Perform test case execution, regression, smoke, and exploratory testing for PC/console projects; report clear reproducible bugs; maintain test plans; collaborate with developers, designers, and QA leads to resolve issues and improve gameplay quality.