Top Tech Jobs & Startup Jobs in Minneapolis–Saint Paul, MN

Manage inbound customer support tickets, comments, tasks, and emails for key B2B accounts. Resolve standard record retrieval, delivery, billing, and how-to questions within SLAs; identify and escalate technical issues; document tickets and account notes; monitor queue performance; and surface recurring feedback themes. The role also helps build and refine support playbooks and escalation processes in an early-stage SaaS environment.

Lead live online classes on data center technology for approximately 100 adult learners. Prepare and deliver lessons, answer questions, monitor participation, adapt explanations to varied experience levels, and foster an inclusive learning environment. Collaborate with program staff on scheduling, curriculum and material improvements, document feedback, and support smooth program delivery. The role requires data center or comparable infrastructure experience, technical team leadership, strong Japanese instruction skills, and English communication with internal staff.

Own customer value and adoption plans for a B2B SaaS account portfolio. Build relationships with business and technical stakeholders, connect Mixpanel usage to measurable outcomes and ROI, lead enablement and business reviews, monitor account health, identify expansion and renewal opportunities, triage product issues, and advise customers on AI-enabled product workflows. Collaborate with Account Executives, renewal teams, Product, Engineering, and GTM partners to drive adoption and share best practices.

Own Revive Media’s marketing strategy and build a demand generation engine for Convoy’s expansion into SMB verticals. Responsibilities include brand positioning, competitive research, multi-channel pipeline generation, PR, events, website direction, content and social strategy, budget ownership, forecasting, marketing analytics, and cross-functional CRM partnership. The role also manages external contractors, supports win-back campaigns, and develops the business case for future marketing hires.

Lead planning, execution, and delivery of moderate-to-high complexity projects, aligning Training, Design, and Technical Writing with engineering and client goals. Drive change management, manage cross-functional dependencies, report on project KPIs, act as primary client contact, and ensure operational readiness for global support teams.

Designs and operates cyber recovery vaults and enterprise backup environments. Responsibilities include configuring replication and protection policies, validating recovery copies, conducting recovery drills, troubleshooting backup and synchronization issues, installing and upgrading appliances and software, performing restores, monitoring system health, managing storage access, tuning performance, and improving backup processes and costs.

Engages prospective home-care patients and caregivers through inbound and outbound calls, social media, and website inquiries. The role nurtures prospects, explains FreedomCare programs, collects and validates enrollment information, follows up with interested individuals, and supports the intake process. Success requires meeting individual and team performance targets while delivering empathetic customer experiences. The position is remote, Monday through Friday, and serves Arizona customers.

Supports media relations and digital communications for LATAM and Asia, including drafting press materials, coordinating journalist outreach, monitoring coverage, creating social and multimedia content, and assisting with podcasts and webinars. The role requires strong English and Spanish communication, media landscape knowledge, digital content production, audio or video editing familiarity, analytics experience, and the ability to manage deadlines across global teams.

Commission, write, edit, and publish 2–3 scientifically robust ecology blog posts monthly. Develop content ideas with the Assistant Editor, proofread submissions, support research-summary copy-editing, and promote posts through social media. The editor may also conduct author interviews for video and podcasts, attend relevant events, and network with ecologists. This remote voluntary role requires approximately 8–10 hours per month and offers training in Canva and WordPress.

Lead HR functions for the Uganda site in the pharmaceutical sector, including recruitment and onboarding, employee relations, compliance with Ugandan labor law, performance management, training and development, payroll and benefits administration, HRIS management, and workforce planning to support business objectives.