Top Operations & Support Jobs in Minneapolis–Saint Paul, MN

Gather and document business and user requirements, define system scope, suggest workflow improvements, modify/test/implement third-party software or scripts, lead small-to-mid projects, fully document requirements/testing/code/processes, and mentor Associate Systems Analysts.

This is a general application for Bailiwick (an ePlus company). Applicants are added to a candidate pool and considered for future IT and corporate roles that match their background. The posting describes company values, benefits, diversity commitments, and minimal physical expectations (seated work with occasional standing/walking).

Own the end-to-end major incident lifecycle: act as incident commander for Sev-1 events, improve MTTR and on-call practices, run blameless postmortems, drive reliability metrics and roadmaps, manage incident communications and status updates, and define incident operating models, runbooks, and severity frameworks.

Manage executive calendaring and inbox triage, coordinate travel logistics, support People with interview scheduling and event execution, own ad hoc administrative tasks and vendor coordination, and proactively identify operational gaps and process improvements across the organization.

The Director of Operations supports the product team's leadership, improving operational systems and processes, managing projects, and ensuring compliance in product governance and risk management.

The Chief of Staff supports the Chairman by driving strategic initiatives, managing projects, and optimizing decision-making processes while ensuring operational efficiency across ventures.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

The Director of Scientific Affairs will collaborate with the sales team, engage with key opinion leaders, and promote biomarker capabilities while overseeing successful drug development initiatives.

This role invites candidates to submit resumes for potential positions. Passion for childhood nutrition and collaboration is essential.

Remote coordinator schedules appraisal appointments, contacts policyholders via phone/SMS/email, assists homeowners with the ASSIST photo-capture app and technical questions, updates work order statuses, meets productivity and turnaround goals, prioritizes tasks, and notifies management of unusual situations.

Prepare and track outgoing audit letters, operate and maintain postage and mailroom equipment (inserter, scanner, printers), troubleshoot jams, perform quality checks, monitor supplies, process return mail, report equipment or workflow issues, comply with HIPAA and postal regulations, and meet productivity and quality standards to support audit processes.

Remote part-time coordinator who schedules insurance appraisal appointments, assists homeowners with a photo-capture mobile app, provides concierge-level customer support via phone/SMS/email, updates work order statuses, meets productivity goals, and escalates unusual situations to management.