Top Operations & Support Jobs in Minneapolis–Saint Paul, MN

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

The Senior Business Operations Associate supports data management and client reporting, analyzing data trends, defining operational requirements, and facilitating process improvements while collaborating with teams to enhance workflows.

The Director will lead U.S. commercialization efforts for neuroscience assets, focusing on market assessment, competitive analysis, brand strategy, and portfolio planning to ensure successful product launches and investments.

The role leads cost optimization and innovation initiatives in R&D, ensuring effective budget management and collaboration across teams. It emphasizes data-driven insights and strong analytical capabilities.

Lead IT operations for a multi-site ambulatory surgery network, managing infrastructure, clinical and business systems, security and compliance, service desk, vendor relationships, and IT budgeting. Ensure uptime, drive integrations and migrations, execute DR/BC plans, and report operational metrics while partnering with the CIO on strategy and roadmaps.

The CEO will establish AI Economics OS as the leading platform for AI economics, managing strategy, team building, funding, and product development while addressing enterprise AI challenges.

Manage live operations for WWE Champions, ensuring successful event execution, monitoring player engagement and revenue, troubleshooting issues, and collaborating across teams.

Provide advanced remote technical support and act as escalation point for engineers. Troubleshoot Microsoft 365/Teams/Exchange, Entra ID, networking (VPN, DNS, DHCP, firewalls), endpoints, backups, and enterprise applications. Maintain ticket documentation, coordinate vendor escalations, mentor junior staff, and contribute to knowledge base and process improvements while meeting service metrics.

We invite talented individuals to submit their portfolios or resumes for future job opportunities, even if no current openings match their skills.

Lead quota modeling, territory design, commission planning, and forecasting to align sales with growth goals. Maintain Salesforce data integrity, build dashboards, leverage Gong/Clari and AI tools for predictive insights, present executive analyses, and drive process improvements across Sales, Finance, and cross-functional teams.