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Top Customer Success & Experience Jobs in Miami, FL
Artificial Intelligence • Machine Learning
As an AI Solutions Manager, you will foster relationships, drive customer adoption of AI solutions, manage renewals, and identify growth opportunities.
Top Skills:
Ai/MlSaaS
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills:
FedrampFido2MfaPkiSsoZero Trust
Edtech • Machine Learning • Software • Database
The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.
Top Skills:
B2B SaasDashboards
Fintech • Software
Own onboarding and adoption for PE-backed customers, improve FP&A setups using Aleph, build trusted partnerships, monitor usage to drive adoption, and surface customer feedback to product and engineering.
Top Skills:
ExcelGoogle Sheets
Computer Vision • Machine Learning • Mobile • Productivity • Software
The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.
Top Skills:
Ai Development ToolsAndroidCobolFlutterGainsightiOSPlanhatReact NativeSalesforceSdks
New
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Healthtech
The SharePoint Knowledge & Learning Administrator will design and maintain a centralized SharePoint knowledge system, manage LMS operations, and develop training content for employees and caregivers.
Top Skills:
Articulate RiseCamtasiaLms AdministrationMicrosoft 365MS OfficeSharepoint OnlineVyond
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Cloud • Fintech • Other • Software
The VP of Technical Services will lead Customer Education, Professional Services, and Technical Support teams to enhance customer enablement and deliver AI-powered services at CaptivateIQ.
Top Skills:
AIAutomation
Information Technology • Software
The Principal Sales Engineer engages customers to address data integration challenges, particularly migrating from mainframe to cloud, while supporting the sales team and delivering technical presentations.
Top Skills:
Amazon AuroraAmazon RdsAmazon RedshiftCdcCloudETLIbm Db2ImsMainframeVsam
Productivity • Software
The Technical Success Manager will manage a portfolio of clients, providing technical guidance, optimizing value, and driving CircleCI adoption through strategic programs and AI tools.
Top Skills:
Ai ToolsCi/CdDevOpsGitGitHubspotVitallyZendesk
Productivity • Software • Cybersecurity
The Technical Support Specialist will troubleshoot technical issues, provide customer support, maintain documentation, and enhance skills for effective service delivery.
Top Skills:
Cloud TechnologiesDockerGrafanaKubernetesLinuxMySQLOpensearch
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