Top Customer Success & Experience Jobs in Miami, FL

The Virtual Customer Acquisition Specialist engages with clients to assess needs, schedule meetings, and present tailored solutions, focusing on sales and relationship-building in a commission-based role.

Premium Auditors conduct onsite audits by reviewing business records, meeting with clients, and verifying operations, with flexible scheduling and pay based on the number of audits completed.

The Compliance Officer communicates with complainants, analyzes complaints against state statutes, provides resources, and documents actions in compliance systems.

Looking for students to promote and collect likes for our Facebook page and website, with potential for full-time positions.

The Account Manager is responsible for retention and relationship management of large commercial accounts, collaborating with producers to maximize profitability and customer satisfaction.

EasyVista is seeking enthusiastic talent in sales, consulting, and customer success management. They emphasize professional development and a collaborative culture.

Own the post-sale customer lifecycle for enterprise software customers by driving adoption, value realization, retention, and growth. Build executive relationships, develop customer success plans, coordinate cross-functional resources, resolve complex issues, communicate product value, and support renewals through metrics gathering, pricing, quoting, negotiation, and closure.

Own post-contract relationships for creditors’ rights accounts, including onboarding, account health, retention, renewals, and expansion. Manage operational complexity across service of process workflows, e-filing, billing exceptions, SLAs, audits, and compliance requirements. Serve as the primary client contact, monitor performance trends, resolve issues proactively, configure platform implementations, and negotiate expanded scope and renewals with law firm clients.

Provide Tier 1/2 technical support for e-commerce and internal users of WMS/OMS, manage tickets and SLAs, run client onboarding and training, diagnose web/API issues using observability logs, escalate and document bugs, and support AI agent QA and knowledge base curation.

Manages strategic SaaS accounts to drive retention, renewals, expansion, and long-term customer success. Builds executive relationships, conducts business reviews, develops account plans, identifies upsell and cross-sell opportunities, manages customer health, and maintains revenue forecasts and CRM records. Collaborates with Sales, Customer Success, Product, Professional Services, Legal, and Finance to resolve issues, align solutions with customer needs, and communicate feedback.