Top Customer Success & Experience Jobs in Miami, FL

The Dive Master conducts PADI courses, manages dive desk operations, assists with equipment and client needs, and maintains dive equipment while ensuring guest satisfaction and safety.

The Franchisor Administrative Assistant Intern will provide administrative support to the franchising team, manage franchise documents, maintain records, respond to inquiries, and assist with training programs.

The Account Executive manages Employee Health & Benefits accounts, develops client strategies, leads vendor negotiations, and oversees deliverables, ensuring compliance and accuracy in reporting.

Manage a portfolio of MSP accounts through onboarding, adoption, renewal, and expansion. Use health scores, usage data, and AI insights to prioritize outreach, mitigate churn risk, run business reviews, and drive upsell in partnership with Sales. Pilot AI-enabled workflows and help build CS playbooks.

Premium Auditors conduct onsite audits by reviewing business records, meeting with clients, and verifying operations, with flexible scheduling and pay based on the number of audits completed.

As a Client Relationship Leader, you will expand client relationships, drive business initiatives, manage engagements, and meet business development targets.

As a Luxury Brand Evaluator, you will assess customer experiences for premium brands, provide feedback, and participate in various assignments at your convenience.

The Audit Intern will assist in auditing client financials, sharpen analytical skills, and collaborate with audit professionals using advanced audit tools and technologies.

The Virtual Customer Acquisition Specialist engages with clients to assess needs, schedule meetings, and present tailored solutions, focusing on sales and relationship-building in a commission-based role.

The role involves hosting community events, building partnerships with local organizations, driving caregiver enrollment, and gathering insights from the community to drive strategy.