Top Operations & Support Jobs in Miami, FL

The Learning Architect will develop learning materials, create facilitator guides, enhance learner engagement, and optimize content for virtual delivery.

The Senior Business Systems Analyst leads cross-functional teams to analyze and optimize business processes, leveraging data and AI for operational efficiency.

Lead data management for client migrations by validating and documenting client information, coordinating setup with stakeholders, maintaining audit-ready records, communicating conversion changes to clients, supporting special projects, improving processes, monitoring performance, and escalating risks to resolution.

The Director oversees business development and client management in Quantum and Delay sectors, leads a multi-disciplined team, and ensures job execution meets client expectations.

The Policy Administration Specialist supports policy issuance by assembling documents, manual rating, maintaining accuracy, and assisting with the implementation of the Policy Administration System.

The Operations Training Specialist develops and delivers training programs, updates procedures, ensures compliance, collaborates across departments, and supports IT development for customer service and payroll operations.

Guide back-end operations, support team growth, establish processes, assist in financial management and legal research, and execute branding strategies.

Lead Tier 3 technical and integrations support, build and manage senior SME teams, own enterprise escalation management, improve SLAs and diagnostics, partner with Engineering and Product to resolve root causes and drive operational efficiencies.

The Director of Revenue Operations will lead B2C operations, driving revenue growth while managing a team and optimizing Salesforce workflows.

The Junior Contracts Support Specialist will assist in developing, awarding, and administering contracts, managing procurement requests, and ensuring compliance with regulations.