Top Operations & Support Jobs in Miami, FL

The Commercial Lines Manager oversees operations of the commercial insurance team, ensuring effective client service, revenue growth, and team development while maintaining high service standards.

Handle primary and excess general liability claims, provide technical oversight to third-party administrators, evaluate coverage and exposures, manage counsel and litigation strategy, establish reserves, analyze claim trends, maintain accurate claim files, negotiate resolutions, and support underwriting and actuarial teams during renewals.

Provides day-to-day employee IT support while administering Microsoft 365, business applications, devices, networks, telecommunications, security technology, and access controls. Responsibilities include onboarding and offboarding, equipment deployment, troubleshooting, vendor coordination, technology projects, installations, cybersecurity risk escalation, and supporting secure AI tool adoption across multiple company locations.

Owns the design, documentation, governance, and continuous improvement of finance and corporate services processes, including record-to-report, tax, procure-to-pay, supply chain, hardware fulfillment, HR operations, and sales compensation. Facilitates cross-functional workshops, translates future-state processes into system requirements, partners with technical delivery teams, manages change and adoption, and defines performance metrics. The role also maintains capability models and shared process-boundary agreements.

Own complex technical support investigations from escalation through resolution. Reproduce issues, determine root causes, assess impact, create actionable Jira tickets, develop workarounds, validate fixes, and communicate findings to customers and internal teams. The role partners with Customer Care, Product, Engineering, and operations while improving escalation standards, documentation, troubleshooting playbooks, and support processes.

The Chief Operating Officer leads the Asset Maintenance business’s strategic, operational, and financial performance across a national portfolio of infrastructure maintenance contracts. Responsibilities include strategic growth, market expansion, multi-region operations, P&L management exceeding $100 million, safety and compliance, customer relationships, contract mobilization, continuous improvement, subcontractor oversight, and leadership development. The COO is accountable for profitability, operational excellence, customer satisfaction, safety, scalable processes, employee retention, and sustainable growth.

Oversee daily production and installation operations for the Miami market, managing installation teams, warehouse, and office staff. Drive process improvements, monitor performance metrics, manage inventory and supply chain activities, control budgets and costs, ensure OSHA and safety compliance, coordinate material delivery with manufacturing facilities, and develop employees and stakeholder relationships.

Lead and manage enterprise backup environment using CommVault and other backup technologies. Install, configure, and troubleshoot backups (CLI/GUI), perform migrations (NBU/TSM to CommVault), administer storage nodes, VTLs and tape libraries, and support backups for Exchange, SQL, Oracle, SAP, SharePoint and virtual platforms using VCB/VADP/Hyper-V. Provide scripting support and Unix/Windows administration for backup operations, and drive transition and due-diligence projects.

Manage global sourcing activities for luxury bath products, focusing on supplier relationships, cost optimization, market trends, and cross-functional collaboration to enhance product quality and delivery.

Provide high-level administrative support to the EH&S Energy leadership team, including advanced calendar and travel management, event and meeting coordination, expense and invoice processing, presentation preparation, vendor coordination, and ad hoc projects. Act as a strategic partner, maintain confidentiality, support cross-functional initiatives, and provide backup EA coverage as needed.