Top Operations & Support Jobs in Miami, FL

Supports the safe and orderly operation of fine arts, photography, music, and photo lab facilities. Opens and secures studios, monitors student use, maintains cleanliness and supplies, assists with basic photography and studio technical questions, enforces policies, reports issues, conserves resources, and supports faculty projects. Requires in-person availability, including possible evening and weekend shifts.

Leads regional customer experience performance across vehicle rental locations. Monitors NPS, reviews, complaints, and service recovery; partners with field leaders to create improvement plans; drives adoption of CX initiatives, technology, training, and operational standards; conducts location reviews; and coaches frontline and district leaders to improve service consistency and accountability.

Audit recorded customer service and sales calls for quality, compliance, documentation, and performance standards. Produce reports, dashboards, and trend analyses; identify coaching opportunities, best practices, recurring errors, and training needs. Provide constructive feedback, escalate critical violations, track improvement metrics, and protect sensitive customer and employee information while ensuring compliance with Florida recording-consent and privacy requirements.

Vivint seeks eight entry-level customer service team members in the Greater Miami and Orlando areas. No experience required; applicants must have a valid driver’s license, own vehicle, no felony convictions. Role emphasizes people skills, teamwork, enthusiasm, and work ethic. Immediate hiring; submit a resume to be contacted within 24 hours.

Manage restaurant operations, including staff supervision, cash management, and ensuring compliance with food safety regulations. Lead team in delivering customer satisfaction.

As an Operations Associate, you'll assist in ensuring smooth operation of autonomous delivery robots, handling maintenance, documentation, and customer engagement to support timely deliveries.

Own Felix's end-to-end chargeback strategy, build representment playbooks and SOPs, measure and improve win rates via analytics, translate network/regulatory rules into operations, partner cross-functionally with Fraud, Product, and vendors, and mentor junior dispute processors.

The Director, Technology & Digital Services manages corporate technology and IT operations, overseeing cybersecurity, business systems, and IT service delivery while ensuring effective project execution and alignment with business goals.

Lead and systematize cross-functional operations: own multi-team escalations, build playbooks/runbooks, establish SLAs and metrics, eliminate root causes via automation/agents, and scale delivery and support operations into documented, measurable teams.

As a Senior Payroll Associate, you will oversee full-cycle payroll processing, ensure compliance with tax laws, and maintain client relationships while resolving payroll issues.