Top Operations & Support Jobs in Miami, FL

Manage customer returns, exchanges, drop shipments, non-conforming products, teardown reconciliations, vendor performance, and related billing or payment activities. Prepare reports, analyze trends, resolve cross-functional issues, maintain procedures, and support Sales and Program Management. The role serves as a liaison among internal departments, vendors, and customers while improving operational workflows.

Greets dealership customers, answers and routes service calls, schedules appointments, processes payments, reconciles repair orders, maintains transaction records, prepares reports, makes service reminder calls, and supports clerical and customer waiting-area activities.

Support a company owner across executive and personal priorities, including calendar and travel management, project follow-up, meeting preparation, vendor coordination, expenses, document review, CRM updates, territory administration, errands, and confidential information handling. The role requires strong initiative, discretion, organization, problem-solving, and reliable follow-through in a fully in-office environment.

Leads shoreside fleet operations monitoring from Carnival’s Miami Fleet Operations Center. Coordinates responses to shipboard deck, engine, hotel, itinerary, safety, and operational issues; maintains situational-awareness dashboards; prepares reports and briefs; develops courses of action for deviations and disruptive events; escalates risks to senior leaders; activates incident-response processes; and supports itinerary development and berthing plans. Requires maritime leadership experience, shipboard operational knowledge, dashboard and knowledge-management experience, and flexibility for 12-hour night and weekend shifts.

Administer and enhance go-to-market business systems supporting Post Sales, Customer Success, Account Management, and Solutions teams. Build Salesforce automations, validations, and applications; analyze requirements; write technical specifications; implement system changes and integrations; and maintain documentation. The role partners with Finance Operations and Quote-to-Cash teams to deliver scalable systems solutions across the organization.

Ten-week Core Operations internship supporting the hedge fund trade lifecycle from trade capture through settlement. Responsibilities include reconciling cash, positions, trades, and financial data; gathering data; supporting firmwide projects; and ensuring accurate processing across systems. The role requires strong analytical attention to detail, advanced Excel skills, organizational ability, and curiosity about financial systems. VBA and SQL knowledge would support project execution.

Manage end-to-end local number porting (LNP) and voice service provisioning, coordinating customers, vendors, and internal teams. Track orders, maintain documentation, ensure regulatory compliance, troubleshoot voice services, and act as an LNP subject matter expert while delivering high-quality customer service.

Serves as the first point of contact for visitors and callers, provides customer service, directs phone calls, and supports administrative operations. Duties include preparing documents, sorting mail, filing, monitoring and ordering office supplies, and coordinating office equipment maintenance. Requires strong communication, basic computer skills, and three years of receptionist experience.

Advise students on degree programs, course selection, academic policies, degree requirements, scheduling, and career options. Monitor academic progress, support at-risk students, manage study planning, and connect students with university resources. Serve as a liaison between students, faculty, and departments while supporting active-duty students with flexible learning options and deployment-related academic planning. Ensure compliance with university, licensing, accreditation, privacy, and education regulations.

Administer Salesforce and related commercial technologies, managing users, permissions, configurations, automation, data integrity, integrations, and security. Translate commercial requirements into system enhancements, improve processes, train users, and support adoption. Manage digital projects, subcontractor development, documentation, and end-user support. The role requires Salesforce administration experience, certification, Sales Cloud expertise, project management, analytical abilities, and strong communication skills.