Top Operations & Support Jobs in Miami, FL

Administer and optimize DRB SiteWatch, Patheon, and ICS POS systems across multiple locations. Configure items, pricing, promotions, and site settings; test changes; provide Level 3 troubleshooting for terminals, kiosks, payment and connectivity; liaise with vendors; maintain data integrity, SOPs, and training materials; monitor performance and reporting; and partner with teams to improve processes and customer experience.

Support the CEO with documentation, meeting structuring, tracking cross-functional commitments, preparing board and planning materials, scheduling, and maintaining execution dashboards to reduce CEO cognitive load.

Internal posting inviting GFY employees to apply to join the company. Describes GFY's 100-year history, core values (integrity, quality, service), benefits (health, dental, vision, PTO, paid holidays, tuition reimbursement), equal opportunity policy, E-Verify participation, and encouragement for applicants including individuals with disabilities and protected veterans.

Lead revenue operations and analytics to ensure accurate reporting, scalable systems, and cross-functional execution. Build executive dashboards, drive revenue planning and forecasting, optimize CRM and reporting tools, manage sales compensation and GTM processes, and lead initiatives to improve conversion, reduce timelines, and support executive decision-making.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.

Remote entry-level data entry role responsible for accurately entering and verifying client and account data, performing regular checks and audits, correcting errors, maintaining data confidentiality, and supporting account managers to meet deadlines.

Manage creation and maintenance of fund lists and corporate action processing for nonqualified plan liability recordkeeping. Oversee fund-specific earnings processing, resolve transactional issues, coordinate with vendors and operational teams, and serve as a subject-matter expert and mentor. Ensure adherence to SOPs, data confidentiality, and high-quality, timely service.

Partner with business stakeholders to gather and document requirements, design workflows, support SDLC (Agile/Waterfall), create BRDs and test cases, perform minor system configuration, support QA/UAT, liaise with vendors, and help optimize mortgage loan lifecycle processes (Origination through Post-Closing).

Answer incoming benefit-related calls from State of Texas employees and retirees; explain eligibility, coverage, and enrollment; troubleshoot issues and coordinate with vendors; document interactions; conduct trainings; maintain confidentiality; suggest process improvements to enhance service.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.