Top Tech Jobs & Startup Jobs in Memphis, TN

Lead execution of product initiatives for clinical decision support and pathways: manage delivery from kickoff to rollout, handle inbound requests via Jira, coordinate alpha/beta releases, conduct customer discovery, translate prototypes into implementation-ready specs, and support FDA documentation and cross-functional communication across engineering, clinical, sales, and customer success.

Own CaptivateIQ end-to-end as the primary administrator: configure plans, ensure data integrity, resolve calculation discrepancies, manage integrations (Salesforce/HRIS/ERP), build reporting, run payout close processes, support SOX audits, and train stakeholders.

Manage renewals and subscription contracts for SMB customers (≤100 employees). Lead renewal negotiations, generate order forms, maintain CRM, answer contract questions, and collaborate with Sales and Customer Success to drive retention and expansion.

Lead and scale the enterprise seller and ADR teams to drive pipeline generation, forecasting, hiring, coaching, and deal inspection for AI clinical documentation sales into large health systems. Build operating cadences, onboarding, account-based outbound, and cross-functional partnerships to improve forecast accuracy, close rates, and seller development.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

Lead end-to-end implementation for complex enterprise accounts, build scalable implementation processes, manage a small implementation team, ensure documentation and quality, resolve technical and onboarding issues, set performance targets, and partner cross-functionally to meet launch timelines and client satisfaction goals.

Oversee Insurance Broking Accounts, including premium and claims fund processing, collections, cash allocation, reconciliations, credit control, aged debt management, cash-flow monitoring, and financial reporting. The role partners with Finance, broking teams, clients, brokers, and external counterparties while ensuring FCA CASS, internal control, and accounting compliance. It also supports process improvements and operational efficiencies.

Lead and manage GRC activities including internal/external audits, risk assessments, DR/BCP, third-party risk, and remediation. Develop and maintain policies, conduct BIAs, run tabletop exercises, mentor junior analysts, and collaborate with stakeholders to improve compliance posture and reporting across business and technology teams.

Schedule and publish pre-created social media posts across platforms, maintain content calendars, verify formatting and links, monitor scheduled posts, and support organized digital content workflows for multiple brands.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.

Manage enrollment and support for strategic partners by conducting outreach, creating go-to-market assets, providing training, coordinating events, troubleshooting product issues, and collaborating cross-functionally to grow partnerships and improve partner experience.

Drive enrollment and support for strategic partners by conducting outreach, managing partner onboarding, creating go-to-market assets and training, coordinating events, troubleshooting partner issues, and collaborating cross-functionally to improve processes and drive product adoption and partnerships.