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Top IT Jobs in Madison, WI
As a Senior Functional Consultant, you will lead Salesforce engagements, guiding clients through marketing and data transformations by facilitating workshops, documenting requirements, and overseeing implementation and user acceptance testing. You will collaborate with clients and internal teams to deliver optimal outcomes while contributing to best practices and internal training.
As an Insurance Strategy Consultant at Humana, you will analyze and provide recommendations for Medicare and Medicaid projects, focusing on strategy development. Responsibilities include conducting research, collaborating with stakeholders, managing project workstreams, and delivering analytical insights to executive leadership.
As a Salesforce B2B Functional Consultant, you'll provide expert advisory and implementation services focused on Salesforce B2B Commerce. Responsibilities include conducting client research, creating prototypes, mapping business processes, troubleshooting issues, and training users. You’ll lead projects and collaborate with cross-functional teams to ensure efficient implementation of solutions.
The Customer Technical Support Engineer will ensure customer satisfaction by providing technical support, resolving issues related to hardware, software, and APIs, and facilitating training sessions for healthcare clients. They will maintain documentation, adhere to service level agreements, and collaborate with the engineering team to address escalated issues.
The Public Safety Consultant will oversee Records Management System (RMS) implementations for police forces, ensuring configuration and business processes meet customer needs. Responsibilities include managing testing workflows, collaborating with training and marketing teams, and assessing customer workflows to facilitate product adoption and usage.
The Support Engineer will assist customers in resolving technical issues related to the integration and use of the marketing intelligence platform, manage support tickets, and improve documentation for customer support. This role involves collaborating closely with various teams and ensuring customer satisfaction through effective communication and technical troubleshooting.
The VTC Administrator will monitor VTC calls for senior leaders, providing support for DLA Information Operations with call monitoring and technical administrative duties, ensuring smooth operations of video conferences.
The VTC Administrator will monitor VTC calls for senior leaders, provide support for DLA Information Operations, utilize various systems for conference control and scheduling, and perform technical administrative duties like CODEC updates in a dynamic IT environment.
As a Tier 1 Technical Support Representative, you will provide technical assistance and problem resolution to customers, taking ownership of issues and ensuring thorough follow-up. You will document interactions in HubSpot CRM and deliver exceptional customer service through various communication channels, while collaborating with team members and adhering to operational procedures.
The Senior BI Technical Specialist will manage and develop enterprise business intelligence solutions, troubleshoot BI tools, and support data warehousing projects using Agile methodologies. Responsibilities also include training end-users, maintaining financial data marts, and collaborating with users to improve data delivery.
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