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Top Customer Success Jobs in Madison, WI

Reposted YesterdaySaved
Remote
Madison, WI
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.
Top Skills: APIsExcelSaaSSQLZendesk
Reposted YesterdaySaved
Remote
Madison, WI
Mid level
Mid level
Healthtech • Software
The Customer Success Engineer will support healthcare organizations by managing contracts, validating reimbursement methodologies, and analyzing healthcare data to optimize the contract management platform.
Top Skills: SQL
Reposted YesterdaySaved
Remote
Madison, WI
105K-160K Annually
Senior level
105K-160K Annually
Senior level
Cloud • Database • Cybersecurity
The Customer Success Engineer will lead technical design workshops, ensure product adoption, enhance customer satisfaction, and work closely with sales and engineering teams.
Top Skills: DockerHsmJceKmipKubernetesLinuxMssqlMySQLOraclePkiPythonSnowflake
Reposted YesterdaySaved
Remote
Madison, WI
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures clients achieve their goals through advocacy, managing relationships post-sale, and addressing technical challenges and data strategies.
Top Skills: Digital MarketingEmail MarketingHarvestJIRATrello
Reposted YesterdaySaved
Remote
Madison, WI
65K-80K Annually
Junior
65K-80K Annually
Junior
Software
As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.
Top Skills: SalesforceVitally
Reposted YesterdaySaved
Remote
Madison, WI
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Healthtech • Information Technology
Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.
Top Skills: Bi Analytics ToolsGuruJIRASlackZendesk
Reposted YesterdaySaved
Remote
Madison, WI
48K-60K Annually
Junior
48K-60K Annually
Junior
Edtech
The Client Success Manager II will enhance client relationships, manage feedback, facilitate training, and collaborate with sales for strategic account growth while maintaining high product satisfaction.
Reposted YesterdaySaved
Remote
Madison, WI
125K-125K Annually
Senior level
125K-125K Annually
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
As a Client Success Manager, you will manage up to 150 clients, ensuring they maximize the value of Array+. You'll communicate product updates, collaborate with teams, document feedback, and drive revenue and active user growth.
Top Skills: Ai ToolsAPIs
2 Days AgoSaved
Remote
Madison, WI
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.
Top Skills: AICrm SoftwareData ScienceMachine Learning
12 Days AgoSaved
In-Office
Madison, WI
Mid level
Mid level
Hardware
The Customer Success Manager at X-ES will support clients with order management, project management, and maintain strong relationships with key contacts. Responsibilities include managing quotations, processing orders, and ensuring timely delivery while interfacing with internal teams.
Top Skills: Erp SystemMS Office
Reposted 2 Days AgoSaved
Remote or Hybrid
Madison, WI
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Big Data • Cloud • Security • Software • Cybersecurity
The Senior Customer Success Manager at ExtraHop will analyze customer requirements, secure renewals, and lead onboarding, promoting product value and ensuring successful customer outcomes.
Top Skills: ExcelSalesforce
Reposted 2 Days AgoSaved
Remote
Madison, WI
75K-100K Annually
Mid level
75K-100K Annually
Mid level
Logistics • Software
The Customer Success Manager will enhance customer adoption of WMS solutions, drive warehouse efficiency, and ensure operational success, acting as a trusted advisor to clients.
Top Skills: AIErpTmsWms
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Reposted 2 Days AgoSaved
Remote
Madison, WI
Junior
Junior
Cloud • Security • Cybersecurity
The Digital Renewal & Customer Success Associate manages renewal processes for digital customers, prioritizes at-risk renewals, conducts customer conversations, and ensures process consistency to optimize customer satisfaction and retention.
Top Skills: Salesforce
3 Days AgoSaved
Remote
Madison, WI
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills: Mariadb
Reposted 3 Days AgoSaved
Remote
Madison, WI
90K-105K Annually
Mid level
90K-105K Annually
Mid level
eCommerce
The Senior Customer Success Manager oversees client accounts, ensuring their success by delivering technical support, managing complex issues, and identifying growth opportunities through collaboration with internal teams.
Top Skills: AmazonAmazon DspAmazon Marketing CloudCitrusadsCriteoExcelInstacartPacvueTiktokWalmart
Reposted 3 Days AgoSaved
Remote
Madison, WI
110K-145K Annually
Mid level
110K-145K Annually
Mid level
Artificial Intelligence • Other • Sales • Software
As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.
Reposted 3 Days AgoSaved
Remote
Madison, WI
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.
Reposted 3 Days AgoSaved
Remote
Madison, WI
90K-103K Annually
Junior
90K-103K Annually
Junior
Cloud • eCommerce • Logistics • Software
The Customer Success Manager will lead customer relationships, drive adoption of the SaaS platform, identify growth opportunities, and advocate internally for customer needs.
Top Skills: Google WorkspaceMS OfficeProject Management SystemsSaaS
Reposted 3 Days AgoSaved
Remote
Madison, WI
73K-121K Annually
Senior level
73K-121K Annually
Senior level
Fintech • Information Technology • Analytics
The CSM manages client relationships for DeductionsLink, enhancing client satisfaction, leading onboarding, delivering performance reports, and addressing client concerns to ensure effective service delivery.
Reposted 3 Days AgoSaved
Remote
Madison, WI
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills: Customer Data Platform (Cdp)Digital Marketing
Reposted 3 Days AgoSaved
Remote
Madison, WI
80K-140K Annually
Mid level
80K-140K Annually
Mid level
Security • Software
The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.
Top Skills: GainsightSalesforceZendesk
Reposted 3 Days AgoSaved
Remote
Madison, WI
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Reposted 3 Days AgoSaved
Remote
Madison, WI
Senior level
Senior level
Transportation
The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.
Top Skills: Ai WorkflowsPower BISigmaTableauTms System
Reposted 3 Days AgoSaved
Remote
Madison, WI
140K-175K Annually
Senior level
140K-175K Annually
Senior level
Information Technology • Consulting
Lead post-sales engagement across key accounts, ensuring product adoption, customer satisfaction, and influencing renewals while collaborating with sales and support teams.
Top Skills: AristaCiscoFortinetJuniperNetworking FundamentalsPalo AltoPublic Cloud
Reposted 3 Days AgoSaved
Remote
Madison, WI
Senior level
Senior level
Software • Automation
The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses business value delivery, and manages renewals and expansion opportunities.
Top Skills: Totango
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