Top Tech Jobs & Startup Jobs in Louisville, KY

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, completes paperwork, updates quality assurance records, transfers calls, and meets departmental KPIs. The role requires strong customer service, accurate data entry, multitasking, organization, computer proficiency, and preferably bilingual English-Spanish communication. This is a part-time remote position.

Verify life and health insurance applications through outbound calls, document information for underwriting, explain application procedures, complete paperwork, update the quality assurance database, transfer calls, and meet departmental KPIs. The role requires strong customer service, accurate data entry, multitasking, organization, and bilingual English-Spanish communication preferred. This is a remote position.

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, assesses additional verification needs, completes paperwork, updates quality assurance records, transfers calls, and meets departmental performance targets.

Coordinate and execute cross-functional go-to-market programs, product launches, and integrated marketing campaigns. Manage workstreams, timelines, deliverables, approvals, dependencies, campaign requests, launch readiness, QA, calendars, documentation, and status communications. Partner with Product, Creative, Marketing, Data Science, PR, Ecommerce, Media, and regional teams. Support performance reporting and presentations across global markets.

Monitor and investigate cybersecurity alerts, analyze endpoint telemetry, logs, forensic artifacts, malware, and Microsoft 365 activity, then coordinate threat remediation. The analyst also supports escalations, contributes to detection engineering and tuning, and collaborates across the SOC. The role requires knowledge of operating systems, enterprise administration, networking, web security, attacker techniques, and malware analysis while working a remote weekend 4x10 shift after training.

The Sales Development Representative conducts outbound prospecting to internal IT departments and channel partners through phone, email, and LinkedIn. Responsibilities include building pipelines, qualifying prospects, setting product demos, supporting Account Executives, meeting sales quotas, maintaining accurate Salesforce records, and learning cybersecurity solutions. The role also involves exploring AI tools for prospect research, prioritization, outreach preparation, and follow-up in a remote environment.

Monitor, triage, investigate, and respond to cybersecurity alerts and intrusions. Analyze EDR telemetry, logs, forensic artifacts, malware, and Microsoft 365 activity; determine root causes and recommend remediation. Support threat-related escalations, contribute to detection engineering and tuning, and collaborate across teams. The role requires familiarity with endpoint attack surfaces, threat actor techniques, Windows and domain administration, networking, web security, and basic malware analysis.

Provides business-to-business client support by answering inquiries, resolving issues, fulfilling requests, managing workflows, navigating databases, and maintaining strong customer relationships. The role requires accurate multitasking, process-improvement awareness, effective communication, and proficiency with Microsoft Office. Representatives also identify opportunities to retain and grow existing client business through outstanding service.

Build and support scalable data platforms and pipelines, leading migrations such as Snowflake to BigQuery and transitioning reporting to Looker. Responsibilities include data architecture, ETL/ELT, API and marketing integrations, data quality, production troubleshooting, warehousing, performance optimization, and platform modernization. The role partners with analytics and business teams, owns projects through production, documents solutions, and provides technical guidance.

Manages cross-functional projects connecting Product, Engineering, Customer Success, Operations, and veterinary customers. Advises on clinic workflows, coordinates strategic initiatives and product launches, manages external partnerships, tracks timelines and dependencies, maintains documentation, and represents the customer perspective. Requires veterinary clinic operations experience, project coordination skills, strong communication, organization, and stakeholder management. The role is fully remote within the USA and supports software products for veterinary organizations.

Build AI-powered workflows, agents, integrations, and internal tools that automate People Operations. Partner with People, Engineering, and IT to modernize onboarding and other employee processes, while implementing secure access controls, human oversight, escalation paths, and production-ready architectures. Prototype with users, iterate quickly, and measure improvements in efficiency, employee experience, and operational consistency.

Provides operational support to Udemy Business customers by managing licenses, configurations, learning paths, catalog recommendations, reporting, support requests, and platform adoption activities. The role serves as a knowledgeable partner to customer administrators, facilitates training and webinars, coordinates requests across accounts, identifies improvement opportunities, and escalates issues to appropriate internal teams.

Manages strategic relationships with complex enterprise Managed Services customers, driving adoption, satisfaction, retention, renewals, and expansion. Develops success plans, monitors KPIs, handles escalations, coordinates technical and operational resolutions, and communicates with executive stakeholders. Partners with sales and internal teams to align services with customer needs, identify growth opportunities, improve service delivery, and resolve issues. Coaches junior customer success professionals and leads internal initiatives.

Leads accounting and financial oversight for cloud revenue, costs, margins, and related business models. Manages close processes, revenue recognition, controls, policies, audits, and U.S. GAAP compliance while partnering with Sales, Cloud Operations, Technology, and FP&A. Drives scalable process improvements, automation, analytics, and AI adoption, supports forecasting and profitability insights, and develops the accounting team.

Supports administration and maintenance of a healthcare contract portfolio, ensuring compliance, pricing accuracy, contract data integrity, rebates, fees, renewals, modifications, and agreement launches. Prepares reports, maintains contract repositories and reference materials, manages Salesforce cases, supports stakeholders, protects confidential information, and contributes to strategic process-improvement initiatives.

Acquire and onboard SMB restaurant merchants through partner channels, inbound leads, and cold outreach. Manage high-volume sales pipelines, close deals, guide merchants through launch, monitor channel performance, and build repeatable sales processes as the founding member of a new SMB Channel Sales team. The role is hybrid in Austin and requires approximately 10% travel for quarterly partner reviews.