At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Insurance Verification Specialist? Globe Life is looking for an Insurance Verification Specialist to join the team!
In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company’s New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy.
This is a remote/work-from-home position. We have part-time positions with morning and evening shifts available.
What You Will Do:
- Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
- Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
- Clearly explain the application process to potential customers.
- Accurately complete additional paperwork as needed.
- Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database.
- Transfer calls to the appropriate department as needed.
- Successfully meet the minimum expectation for departmental key performance indicators (K.P. I's).
What You Can Bring:
- Minimum typing requirement of 35 wpm.
- Excellent oral and written communication.
- Superior customer service skills required – friendly, efficient, good listener.
- Proficient use of the computer, keyboard functions, and Microsoft Office.
- Ability to multitask and work under pressure.
- Knowledge of medical terminology and spelling is a plus.
- Excellent organization and time management skills.
- Must be detail oriented.
- Have a desire to learn and grow within the Company.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Skills Required
- Minimum typing speed of 35 words per minute
- Excellent oral and written communication skills
- Superior customer service skills
- Proficiency with computers, keyboard functions, and Microsoft Office
- Ability to multitask and work under pressure
- Excellent organization and time management skills
- Detail-oriented approach
- Reliable and predictable attendance
- Knowledge of medical terminology and spelling
Globe Life Compensation & Benefits Highlights
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Retirement Support — A company 401(k) plus a qualified defined‑benefit pension plan for eligible employees are described in filings as covering substantially all employees and continuing to be funded. For benefits‑eligible corporate roles, this rare combination enhances long‑term financial security.
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Healthcare Strength — Comprehensive medical, dental, vision, life insurance, and short/long‑term disability are listed among the standard offerings. Feedback suggests the overall package is solid for corporate/W‑2 employees.
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Leave & Time Off Breadth — Paid time off, paid holidays, volunteer time off, and paid leaves (100% maternity up to 6 weeks; 100% parental up to 4 weeks) are highlighted. Eligibility is noted as “where applicable,” but covered employees gain meaningful time‑off support.
Globe Life Insights
What We Do
Globe Life is a national insurance company that helps protect the financial futures of working families. Serving millions of policyholders, Globe Life provides life and supplemental health insurance products designed to help customers prepare for the unexpected and protect what matters most. For more than a century, Globe Life has built its business around providing financial protection and delivering on its commitments to customers. Today, people across the organization bring together expertise in areas including insurance operations, customer care, technology, actuarial, finance, and other professional functions to serve policyholders and support the business. Globe Life reaches customers through multiple distribution channels, including independent insurance agents affiliated with its agency divisions. Across the organization, the work is connected by a common purpose: helping provide families with financial protection and support when they need it most.
Why Work With Us
Globe Life combines long-term stability with opportunities to build a meaningful career. Employees can grow through professional development, internal mobility, mentoring, and leadership programs, with benefits that support their future, including a company-matched 401(k) and pension plan for eligible employees.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
